Front Desk Receptionist - Tempe

Store Manager FLSA Status: Non-Exempt Department: Retail Location: 5210 S Priest Drive, Guadalupe, Arizona 85283 Pay Range: $15.50 per hour Position Summary: The Front Desk Receptionist is responsible for creating a positive first impression by providing exceptional customer service while ensuring all guests are checked in accurately and compliantly. This role supports the day-to-day operations of the dispensary by verifying customer information, processing transactions, maintaining compliance with Arizona cannabis regulations, and contributing to a welcoming, organized, and professional retail environment.

Responsibilities

• Daily tasks: The exact work you do.
• Welcome guests, verify identification and patient status,answer general questions, and create a positive first impression.
• Verify guest eligibility, report patient allotments using the POS system, and direct guests to the appropriate team member for assistance.
• Follow Arizona cannabis regulations and company policies while ensuring accurate patient verification and secure front desk operations.
• Process transactions using the Point-of-Sale (POS) system, accurately handle cash payments, and reconcile the cash drawer at the end of each shift.
• Maintain a clean, organized, and professional front desk and lobby while supporting other departments as business needs require.
• The results you must reach.
• Deliver an exceptional guest experience.
• Maintain accurate patient check-in and verification.
• Ensure cash handling accuracy and balanced daily reconciliation.
• Maintain compliance with Arizona cannabis regulations and company policies.
• Fast-paced and guest-focused.

Requirements

• None Qualifications: 1+ year of customer service or receptionist experience preferred.
• Strong computer skills, including Point-of-Sale (POS) systems and GoogleSuite Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Must be 21+ and possess (or be able to obtain) an Arizona Facility Agent Card.
• Staff must remain organized, professional, and adaptable while managing high guest volume and supporting daily dispensary operations.

Preferred

• Cash handling experience preferred.

Physical Requirements

Sitting, standing, walking, and interacting with guests for long periods of time.

Work Environment

The environment can be loud.

Equal Opportunity Employer Statement

Mint Cannabis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Other Duties Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Want to learn more about the company? Check Our Website