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Fire Sprinkler Operations Manager

SSI Fire & Safety Holdings, LLC.

Fire Sprinkler Operations Manager

The Fire Sprinkler Operations Manager is responsible for overseeing the daily operations, field execution, manpower coordination, scheduling, profitability, and overall performance of the fire sprinkler division. This role manages installation, service, inspections, underground, fabrication coordination, subcontractors, and field leadership to ensure projects are completed safely, on time, within budget, and in compliance with all applicable codes and company standards.

The Operations Manager serves as the bridge between ownership, office staff, project management, and field operations while driving operational excellence, accountability, customer satisfaction, and financial performance.

About SSI Fire & Safety Holdings, LLC.

Excel

Responsibilities

  • Fire Sprinkler Operations Manager
  • Reports To
  • Regional Sprinkler Manager or COO
  • Operations Management
  • Oversee day-to-day fire sprinkler operations including:
  • New construction
  • Tenant improvement projects
  • Service work
  • Inspections & testing

Underground fire line operations

  • Coordinate manpower allocation and workforce planning.
  • Develop and manage project schedules with Superintendents and Project Managers.
  • Monitor labor productivity and job cost performance.
  • Ensure proper material procurement and equipment availability.
  • Manage fleet, tools, and operational assets.
  • Improve workflow efficiency and operational systems.

Field Leadership

  • Lead Superintendents, Foremen, and field personnel.
  • Conduct regular jobsite visits and operational reviews.
  • Ensure field teams maintain high workmanship standards.
  • Provide coaching, accountability, and performance evaluations.
  • Assist in recruiting, hiring, onboarding, and retention of field employees.
  • Support apprenticeship and training development.

Financial Oversight

  • Review project budgets, labor hours, and production tracking.
  • Analyze job cost reports and identify cost overruns early.
  • Assist ownership with forecasting revenue, backlog, labor needs, and cash flow.
  • Improve gross profit performance through labor efficiency and operational planning.
  • Review change orders and operational impacts.
  • Help establish production goals and KPI metrics.
  • Safety & Compliance
  • Enforce OSHA safety standards and company safety policies.
  • NFPA standards
  • Local AHJ requirements
  • State licensing requirements

Company quality standards

  • Conduct safety meetings and incident investigations.
  • Promote a strong safety culture throughout operations.
  • Customer & Vendor Relations
  • General Contractors
  • Building Owners
  • Facility Managers
  • Inspectors & AHJs

Vendors & Suppliers

  • Resolve customer concerns and operational issues professionally.
  • Attend project meetings and client coordination meetings.
  • Assist ownership with operational growth planning.
  • Help develop scalable operational systems and procedures.
  • Support expansion of service, inspections, and underground divisions.
  • Identify opportunities for operational improvement and profitability growth.
  • ServiceTrade
  • ServiceTitan
  • QuickBooks
  • Employee retention
  • Backlog execution
  • Inspection deficiency conversion rates
  • Service response times

Requirements

  • 5–10+ years of fire sprinkler industry experience.

Wet, dry, pre-action, and deluge systems

  • Proven leadership experience managing field personnel.
  • Ability to read blueprints and sprinkler plans.
  • Strong scheduling and coordination skills.
  • Knowledge of labor tracking and job costing.
  • Valid driver’s license.
  • Experience in multi-branch or high-growth operations.
  • Key Performance Indicators (KPIs)
  • Gross profit margin performance
  • On-time project completion
  • Safety performance
  • Customer satisfaction
  • Highly organized
  • Problem solver
  • Operationally minded
  • Customer-focused

Preferred

  • NICET Certification preferred.
  • OSHA 30 Certification preferred.
  • Experience with inspection and service operations.
  • Financially aware

Pay

Base Salary: $90,000–$150,000+ (depending on market and experience)

Benefits

  • Company Vehicle or Vehicle Allowance
  • Fuel Card
  • Phone & Laptop
  • PTO & Paid Holidays
  • Retirement Plan / 401(k)

Strong knowledge of

  • Underground fire mains
  • NFPA standards
  • Installation and service operations

BuildOps

Viewpoint

Microsoft Project

  • Labor productivity
  • Change order capture rate

Physical Requirements

  • Ability to visit active construction jobsites.
  • Ability to climb ladders and navigate construction environments.
  • Ability to occasionally lift up to 50 lbs.
  • Ability to travel locally and occasionally overnight if needed.

Ideal Candidate Traits

  • Strong leader and communicator
  • Results-driven
  • Calm under pressure