Benefits Representative - Work From Home

We are expanding our remote team to support individuals and families seeking guidance on life and supplemental insurance coverage. This position focuses on education, client support, and long-term relationship building — not high-pressure sales.

You’ll work in a fully virtual environment, connecting with people who have requested information and helping them understand protection options that align with their needs.

Responsibilities

Conduct scheduled virtual consultations with clients

• Learn about client goals and recommend appropriate coverage options
• Clearly explain products and processes in a professional, easy-to-understand manner
• Assist with application completion and documentation
• Maintain accurate records and follow up with clients as needed
• Participate in training, coaching, and team development sessions

Requirements

• Strong verbal and written communication skills
• Professional demeanor and customer-focused mindset
• Willingness to learn industry guidelines and systems

Preferred

• Prior experience in customer service, consulting, or related fields is helpful but not required

Benefits

• Structured onboarding and ongoing education
• Access to established systems and operational support
• Clear performance expectations and advancement pathways
• Team-based culture with mentorship and leadership support
• Recognition programs and performance incentives
• Weekly compensation cycle
• This is an opportunity to build a long-term career in a stable, people-focused industry while working in a professional remote environment. You’ll be supported with training, resources, and leadership to help you succeed and grow.