Call Center Representative - WFH
- Remote
- Mid Level
- Posted
We are looking for Call Center/ Appointment setter to join our team and support our sales team by contacting prospective clients via telephone and email to ensure our sales professionals meet their monthly meeting goals.
Responsibilities
- Responsibilities include making sure that potential clients might be interested in our products and services, then scheduling a time with each potential client so they can meet one-on-one or in groups with our organization’s Sales Representatives.
- Keep a detailed log of calls, including those which were not answered
- Attempt to contact prospective clients who you have been unable to contact
Accepting calls from prospective clients as they arise
- Calling prospective clients using a list of phone numbers provided to you
- Familiarizing yourself with essential details of our products and services
- Schedule consultations between the prospective client and a Sales Representative
- Field basic questions and concerns about the products and services
Requirements
- Top-notch verbal, written and interpersonal skills
- Outstanding listening skills and attention to detail
- Excellent phone etiquette
- A professional and courteous disposition
- Persuasive and results-oriented
- A high school diploma or equivalent is preferred
- Telephone line with Nationwide calling.
- Wifi
- High school diploma or equivalent
- Proficient in relevant computer applications
- Required language proficiency
- Knowledge of customer service principles and practices
