Benefits Representative (Remote)

About spadepartners

A nationally established organization in the insurance and supplemental benefits space is expanding its remote operations and is seeking individuals with strong communication skills and a service-oriented mindset. This opportunity combines client interaction, education, and long-term relationship building within a structured and transparent environment.

The organization is known for prioritizing integrity, clear communication, and high standards of customer care, which has contributed to its long-term success and strong industry reputation.

With more than six decades of experience, this organization partners with tens of thousands of labor unions and member-based associations across North America, supporting millions of members. Its financial stability is reflected in top-tier independent ratings, and union members actively request access to its benefit programs due to the long-term protection they provide beyond traditional workplace coverage.

The organization has also earned consistent recognition as a leading workplace, highlighting its focus on employee satisfaction, professional development, and internal growth.

Responsibilities

• Managing inbound and outbound member communications
• Scheduling and conducting virtual appointments with individuals who request benefit information
• Presenting benefit programs in a clear, professional manner
• Completing digital documentation and maintaining quality standards
• Developing leadership, communication, and organizational skills over time
• What’s Offered

Requirements

• Strong verbal and written communication skills
• Must be 18 years of age or older
• High school diploma or equivalent (post-secondary education considered an asset)

Preferred

• Customer service or retail experience is helpful but not required

Pay

Weekly compensation structure with performance-based bonuses (first-year earning potential averages around $55,000)

Benefits

• Residual income opportunities
• One-on-one training and ongoing mentorship
• Company-sponsored annual travel incentives