Work From Home (CSR)

About spadepartners

We are looking for motivated individuals to join a remote team that helps working families understand their available benefit options.

For more than 60 years, our organization has worked with unions, associations, and member-based groups across North America. Through these partnerships, we provide members with clear information about supplemental benefit programs designed to support long-term financial security.

This is not a cold-calling position. All conversations are with individuals who have already requested information or expressed interest in reviewing their benefits.

Responsibilities

Contact members who have requested benefit information

• Review available benefit options in a clear and professional way
• Help members understand programs that may fit their needs
• Follow up with members to provide continued support
• Maintain accurate records and appointment details
• Use company-provided systems, scripts, and training resources
• Participate in ongoing coaching and development
• Work toward personal goals with opportunities for leadership advancement

Requirements

• We are seeking individuals who are dependable, professional, and willing to learn.
• A positive and professional attitude
• Basic computer and video-call skills
• Good organization and time-management habits
• The ability to work independently from home
• A willingness to follow a proven training system
• Motivation to grow personally and professionally
• The ability to complete a background check

Preferred

• Previous experience in customer service, sales, hospitality, call centers, or similar roles can be helpful, but it is not required. Training is provided.

Benefits

• Weekly pay
• Additional weekly performance bonuses
• Full training and mentorship
• Residual income potential
• Health, dental, and vision benefit options
• Recognition programs for top performers
• Annual company trips to popular destinations
• A supportive team environment focused on growth and development
• Why This Opportunity Stands Out
• This role is designed for someone who wants more than a traditional job. It offers the chance to build valuable communication, leadership, and client-service skills while helping families make informed decisions about their benefits.
• Uncapped earning potential
• The opportunity to make a positive impact on working families