Remote - Entry Level Customer Service

Design a Career That Fits Your Life

• We work exclusively with members of unions, credit unions, and associations across North America, helping families secure supplemental benefits they’ve personally requested. This means:
• Only meaningful conversations with people who want to hear from you
• This is a career path offering independence, growth, and impact.

Responsibilities

• Meet with members virtually (via Zoom/phone) to discuss their benefit options
• Present available programs clearly and professionally
• Recommend tailored solutions that fit each family’s needs
• Complete applications and ensure accurate documentation
• Provide ongoing support, service, and follow-up
• Grow your career through continuous training and leadership development

Requirements

• Strong communication and people skills
• Comfort with basic computer tools and online platforms
• Self-motivation, accountability, and organization
• Ability to manage your own schedule and achieve consistent results
• Positive, professional attitude with a willingness to learn
• Must pass a routine background check
• Legally authorized to work in the U.S. or Canada

Benefits

Complete training & mentorship

• no experience needed
• Weekly pay + performance bonuses Clear advancement path into leadership roles
• Flexible scheduling & 100% remote work
• (health, life, etc.)
• Annual incentive trips
• for top performers (Bahamas, Cancun, Las Vegas, and more)

No cold calling

No door-to-door sales