Licensee

Exciting New Role in a Growing, Market-Leading Business!

Ray White / BPG is searching for a highly motivated and experienced individual to join us in an exciting new role in a growing, market-leading business.

This is a pivotal Senior Leadership position, requiring a proactive individual to take on all aspects of Bona Fide Control and ensure the highest standards of compliance, culture, and growth across the business.

Responsibilities

• As the Licensee, you will be based in Thornlie and report directly to The Director, as well take take responsibility for overseeing all BPG Employees in the South Metro / Perth region.
• Devote the majority of your time to attend the office to set a leading example of the desired work ethic and culture.
• Attend all necessary corporate, industry, and company events, including monthly meetings with the Director’s Advisory Board.
• Drive office employee engagement in training and development, initiatives, system usage, and recognition programs.

Compliance & Control (Bona Fide Control)

• Oversee all aspects of compliance with DMIRS and the REBA Act and Code of Conduct.
• Ensure all agency agreements and contracts are compliant with the requirements of the Real Estate and Business Agent’s Act 1978 as amended.
• Ensure all registrations and licences are valid and up to date, including CPD requirements.
• Provide regular updates to the Sales and Property Management teams regarding compliance issues and required changes to procedures and behaviour.

Operations & People Management

• Be responsible for the employment and disciplinary requirements of all team members in conjunction with the Directors.
• Coordinate, document, and attend quarterly employee reviews with department heads.
• Oversee the trust accountant to ensure yearly audits are conducted and accounts are reconciled as per DMIRS requirements.
• Set tasks and structure for all administration roles within the office.
• Drive the organic growth of the Rent Roll within the Property Management Team.
• Drive the Sales Team on Playbook Metrics.
• Implement and oversee a strong customer satisfaction program to ensure ever-improving standards of customer service.
• Be directly responsible for leading the handling and resolution of all customer complaints.

Requirements

Full Real Estate Agents License (required)

• Minimum of 5 years of experience in the real estate industry.
• Strong Leadership skills and ability, evidenced by a history of successfully leading teams.
• A focus on delivering a high quality level of service and the ability to manage multiple priorities.
• Likeable with excellent interpersonal skills and a commitment to promoting a positive work environment.
• Accountable, structured, and organised approach to work with a track record of consistency.

Who You Are

This is your chance to step into a critical Senior Leadership position. If you feel this is the role for you, apply today by emailing [email protected]