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Jira Architect

LTD Global

We are seeking an experienced Jira Architect Contractor to lead a large-scale transition from a decentralized, "one-space-per-project" Jira footprint to a standardized, multi-tiered enterprise architecture. This role will work embedded with our internal Work Structure team to finalize a global Jira architecture, remediate significant configuration drift (custom fields, screens, and workflows), execute data migrations, and provide organizational change management and leadership enablement.

This is a hands-on, high-visibility engagement for a Jira expert who enjoys solving complex structural problems, standardizing chaotic environments, and enabling both individual teams and executive leadership to work more effectively within Jira.

About LTD Global

A nationally recognized research institution where your work directly supports groundbreaking scientific programs. We build the infrastructure behind some of the most impactful research in the country.

Responsibilities

  • Finalize the global issue hierarchy (Initiative → Epic → Story/Task/Bug), ensuring seamless cross-space linking and dependency mapping
  • Design the structural architecture for long-term Portfolio, Procurement, Programs, and Group/Department spaces
  • Architect the deployment of Jira's native Goals feature to map strategic objectives to the work delivery layer
  • Evaluate, refine, and scale the current use of Atlassian Teams across the instance
  • Refine and improve Advanced Roadmaps plans and architect reporting for status, progress, dates, blockers, and Goal completion metrics

Data Remediation & Technical Standardization

  • Audit, rationalize, and merge redundant custom fields, workflow statuses, resolutions, notification schemes, and screen layouts
  • Build a standardized set of reusable workflow schemes for software engineering, operations, and administrative functions
  • Clean up historical, orphaned, or obsolete components, labels, versions, and permission groups; formulate an archiving strategy for inactive projects

Change Management, Migration & Implementation

  • Guide teams through transitioning from legacy dedicated spaces into shared Group/Department spaces
  • Lead technical execution of bulk data mapping, migration, and cleansing without data loss or downtime
  • Support teams in aligning Team profiles, boards, and plans with the new structure, without disrupting active sprint tracking or cross-project dependencies
  • Act as a neutral technical advisor to resolve competing requirements between departments regarding field or workflow customization

Training & Governance Enablement

  • Design and deliver leadership enablement sessions on portfolio visibility, dashboard consumption, and capacity tracking
  • Provide deep-dive documentation and training for internal Jira administrators and team leads
  • Author a Jira Governance Playbook detailing change control procedures for new custom fields, projects, and integrations
  • Enterprise Jira Architecture Blueprint
  • Goals & Strategic Alignment Implementation
  • Advanced Roadmaps Portfolio Framework
  • Data Migration Strategy & Project Migration Execution
  • Cleanup & Archiving Implementation
  • Group/Department Guidance Artifacts

Requirements

  • Minimum 3 years of hands-on Jira administration experience, including workflow design, permission schemes, and custom field configuration
  • Demonstrated experience with Jira Cloud
  • Experience configuring portfolio-level project structures for organizations of comparable scale (100+ users, multiple departments)

Proficiency with Jira Automation

  • Ability to create and document dashboards and filters for executive audiences
  • Able to participate in stakeholder interviews and workshops during Pacific Time business hours
  • Must be eligible to work in the United States

Preferred

  • Atlassian Certified Professional (ACP), Jira Administrator, or equivalent certification
  • Prior experience supporting research, government, or higher-education organizations
  • Familiarity with portfolio or program management frameworks (e.g., PMI, SAFe, or similar)
  • Experience integrating Jira with Confluence for documentation and governance publishing
  • Background in change management or organizational rollout of collaboration tooling
  • Jira Configuration Assessment & Remediation Plan
  • Standardized Jira Configuration Library
  • Administrator & Power User Training Package
  • Jira Governance Document
  • Monthly Status & Executive Reporting
  • Final Engagement Closeout Package

Benefits

  • Key Deliverables Over the Engagement