eCommerce Tracking & Data Insights Manager/Specialist (German speaking)
holycodedoo
- Belgrade, Serbia
- Mid Level
- Posted
We are currently looking for eCommerce Tracking & Data Insights Manager/Specialist with strong skills and proven experience for a full-time engagement.
Responsibilities
- Analyze user behavior across the entire conversion funnel (Landing Page → Product Detail Page → Cart → Checkout) using
- Google Analytics 4 (GA4), Matomo, and heatmap tools.
- Identify drop-off points and develop actionable optimization hypotheses.
- Plan, prioritize, and evaluate
- A/B tests and multivariate tests
Create and maintain dashboards in
- Power BI or Looker Studio for various stakeholders.
- Combine onsite analytics data (GA4/Matomo) with inventory data, pricing information, weather data, and internal performance metrics to generate meaningful business insights.
- Collaborate closely with the Performance Marketing, Customer Experience (CX), and Operations teams to drive data-informed improvements.
Conduct cross-market analyses and country-specific optimizations for
- Germany, Austria, Switzerland, the Netherlands, Belgium, France, and Poland
- Continuously improve tracking implementation and attribution models.
- Heatmap and session recording tools (e.g.,
- SQL / BigQuery
- ERP and warehouse management systems, as well as related integrations (preferred)
Weather APIs and external data sources (preferred)
- web analytics and conversion rate optimization (CRO) within an eCommerce environment.
- Proven ability to combine data from multiple sources (onsite analytics, inventory, pricing, and external datasets) to generate actionable business insights.
Requirements
- Google Analytics 4 (Enhanced Ecommerce)
- Matomo
- (or similar open-source analytics solutions)
- Shopify
- (Analytics, Liquid, Apps)
- Power BI
- Hotjar, Microsoft Clarity
- A/B testing platforms (e.g.,
- 3–7 years
- of relevant professional experience in eCommerce Analytics, Conversion Rate Optimization (CRO), or Growth Analytics
Demonstrated success in improving
- conversion rate, average order value (AOV), or revenue through data-driven optimization initiatives.
- Hands-on experience with A/B testing and statistical analysis of test results.
- A growth-hacking mindset with a strong focus on using data to drive measurable revenue growth.
- Business fluent (C1–C2), required for close collaboration with German-speaking teams and stakeholders.
- Fluent (C1), required for international collaboration, analytics tools, and documentation.
Preferred
- Experience in an international or DACH-based eCommerce company is highly preferred.
- Experience working with large datasets; SQL knowledge is an advantage.
- Good understanding of Customer Experience (CX) principles and collaboration with CX teams.
- Experience with cross-border eCommerce and country-specific performance analysis.
Benefits
- High-growth company in which you can find exciting and trend-setting challenges
- The opportunity to make a meaningful impact in revolutionizing healthcare
Familial working atmosphere in an open-minded multinational team
- Flexibility with remote work, allowing you to create your ideal work environment
- All necessary equipment – up to you to decide what you prefer
- The budget for professional improvement (courses, conferences, books…)
The budget for mastering English and German languages
- Fully stocked kitchen (tea, coffee, fruits, soft drinks, snacks…)
- Tournaments of table tennis, table soccer, and darts in our office
- Skilled and senior co-workers
- Opportunities to build products that really make a difference
- Opportunities to learn and grow with us
- If you are looking for an environment where you can grow professionally, learn from the best in the field, balance work and life habits and have a pleasant and enthusiastic environment, please submit your CV in English.
Required Tools & Technologies
- advanced proficiency or
- Looker Studio
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