Security Officer

Reporting Directly to the Security Supervisor, this position is responsible for providing superior service to guests by seeking out opportunities to be of service; by maintaining highly visible patrols to insure a safe gaming experience; and by assuring quality support to other departments so that they may serve guests more effectively.

Responsibilities

• Maintaining public order, enforcing safety rules, protecting property and assets, and investigating disturbances in the casino and surrounding areas.
• Functions The Security position will be charged with protecting company assets and providing a safe environment for our team members and guests.
• Responsible for the safety and well-being of guests and fellow team members.
• Gives directions and provides escort to customers in need.
• Provide security during the VLT drop by keeping unauthorized persons out of the immediate area of the drop.
• Maintain sight of the drop team and keys during the VLT drop.
• Provide excellent customer service to all internal and external guests Monitors entrances and employee entrance to ensure no one under 21 years of age enters the casino.
• Provides assistance to civil and law enforcement authorities, including testimony in court and other administrative hearings.
• Regularly provides escorts of money and persons in money-handling positions.
• Provides first aid, including CPR when necessary.
• Patrols all sections of property to identify safety hazards and breaks in security.
• Interviews, investigates, and documents all applicable incidents in accordance with company policy.
• Creates and logs detailed descriptions of lost and found items.
• Enforces all company policies and procedures.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
• Addresses any individual found in areas not authorized.
• Escorts guests and team members as directed or requested.
• Manages calls, computer, and radio traffic in the dispatch office.
• Attempts to maintain law and order on property in conjunction with local law enforcement agencies.
• Any and all other job duties as assigned.

Requirements

• Must be 21 years of age.
• Must be able to work any day of the week and any shift.
• Must present a well-groomed appearance.
• Education and Experience High school graduate or equivalent.
• 2 years minimum working experience in the security or police field/2 years minimum education related field, law enforcement, security, investigations, etc. or, a minimum of 2 years of combined field experience and education or a minimum of 2 years of experience in the customer service/hospitality industry.
• Certification/License Must be able to obtain and maintain and Illinois Gaming License Physical and Mental Demands: · Regularly required to stand, see, walk, talk and hear; use hands to finger, handle, or feel and reach with hands and arms. · Ability to work in a noisy environment. · Must occasionally lift and lift up to 25 pounds. · Able to work with others while maintaining a positive and professional demeanor.

Pay

Full-time Pay: $17.00 per hour