Retail Store Manager

Retail Store Manager Job Level: Mid-Level Job Type: Full-Time, Exempt Job Location: Cotopaxi Retail Store: Boise, ID Job Compensation: $65-70k plus bonus potential About Cotopaxi: We make adventure travel gear to empower people to see the world and make it better.

Whether you’re kitting someone out for their first outdoor adventure or outfitting a regular with our newest gear, you thrive off of creating fireside moments that further integrate us intentionally within the local community. As the Store Manager, they/she/he will take the reins and lead all aspects of store operations – from coaching and development to P&L ownership and local community engagement. You’ll continue building a team culture rooted in camaraderie, collaboration, and shared purpose. This role is ideal for someone who thrives on connection, builds trust through action, and loves growing others. You’ll be a key leader in our retail herd helping scale our unique retail experience.

About cotopaxi

• As a Certified B Corporation, our Gear for GoodⓇ promise drives everything we do - from ethical and sustainable sourcing to products built to last and create lasting change.
• Through the Cotopaxi Foundation, we dedicate 1% of our revenue to nonprofits that fight poverty and support communities in need.
• So far, we’ve helped more than 4.25 million people experiencing extreme poverty - and we’re just getting started.
• Our team is full of passionate, curious, and mission-driven people who love adventure and believe business can be a force for good.
• Whether you’re working from a retail shop, our Salt Lake City HQ, your home, or your van in the woods, you’ll find connection, collaboration, and a shared drive to make a difference.
• This isn’t your average retail channel.
• Our brick & mortar stores are hubs for connection, inspiration, and adventure.
• We view profit as a byproduct of good conversation where every guest interaction is a chance to create meaningful connections and experiences that are more personal, inclusive, and impactful.
• If you're excited by our mission, energized by people, and ready to continue building something meaningful in Boise we hope you’ll apply.
• Let's Do Good – together.
• Two team building moments for the store to recharge and reconnect together.
• Be part of a vibrant, values-driven culture that champions purpose, performance, and belonging in everything we do.
• We’re on a mission to Do Good - for people and the planet - and we know that starts with our team.
• Cotopaxi is proud to be a brand that celebrates every person for who they are and what they bring to the table.
• No matter your background, age, race, gender, ability, or faith - you belong here.
• You don’t have to come from the outdoor industry to make an impact with us.
• We value curiosity, compassion, and the courage to collaborate openly.
• So tell us your story - how your journey has shaped you and how you’d like to help Cotopaxi Do Good.

Responsibilities

• Championing Authentic Guest Experiences We meet every guest where they are – guiding them through their journey with care, curiosity, and intention.
• Lead by example on the sales floor – modeling storytelling, connection, and authentic guest experiences.
• Build and coach a best-in-class team that not only drives sales, but local impact.
• Create training moments that energize, develop, and celebrate your Guides.
• Inspire your herd by living Cotopaxi’s values – People, Innovation, and Adventure – and drive deeper connection to our impact and mission.
• Operations and Impact Manage all aspects of the business including budgeting and P&Ls.
• KPI success while staying rooted in purpose, not pressure.
• Manage inventory, merchandising, and back-of-house operations.
• Collaborate with your regional leader on business development and strategy.
• Plan monthly community and revenue-driven events that create meaningful local connections.
• Lead the hiring, scheduling, and development of your store team.

Requirements

• 2+ years of experience managing a team of 10+ in a retail environment.
• A strong sense of ownership and pride in leading people and building community.
• Comfort with ambiguity, problem-solving, and rapid adaptation.
• A knack for using data to inform decisions and improve performance.
• You’ve successfully hired, trained, and developed high-performing teams.
• You lead with inclusion, recognizing that diverse perspectives make teams stronger and communities more connected.
• You’re skilled at building thoughtful, efficient schedules that balance business goals with team well-being ensuring coverage, flexibility, and fairness.
• An entrepreneurial mindset – you're energized by launching something new and learning fast.
• Experience with Google Workspace and Microsoft Office – NetSuite is a plus.
• Ability to work varying hours to support your team and business needs.
• Ability to lift up to 50 lbs and work on your feet – this is an active role.

Benefits

• We deeply care about our employees and are proud of our commitment and investment in our team.
• We prioritize wages and benefits and always keep the employee experience in mind as we work to create a quality work-life balance for everyone.
• Here is a snapshot of the benefits we provide: Core Benefits Medical, dental and vision benefits with HSA, FSA, and DCSA options.
• Company paid basic life insurance with the option to purchase additional coverage.
• Voluntary short-term and long-term disability coverage.
• Voluntary accident and critical illness insurance.
• Company paid employee assistance program.
• Wellness Benefits Company-paid volunteer time.
• 401(k) plan with employer match.
• Unlimited responsible PTO.
• Uniquely Us Live the brand you love with 60% off Cotopaxi products.
• Dig deeper and expand through our intentionally curated learning and development opportunities.
• Kit yourself out with the help of additional outdoor brand discounts to support any adventure.
• Stay connected no matter your location or department through regular virtual/in-person celebrations.

Job Overview (What You’ll Do)

Cotopaxi is scouting its next people-first leader to guide our Boise team!

Adventure Days

We can’t wait to meet you. Cotopaxi participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.