Transition Team Lead

Primary responsibilities include, but are not limited to the opportunity to train and supervise team members; develop and mentor the team through flawless planning and execution of tasks assigned on a per project basis; monitor and reinforce company guidelines, policies, and procedures and; ensure safety of team, client, and property.

Responsibilities

• Create a welcoming and warm work environment, demonstrate a drive for results and going above and beyond in service of the client with minimal supervision · Ensure all tools and supplies are properly maintained and reach each job site · Lead the team in the execution of tasks needed to complete the project with the allocated labor hours · Report all incidents and/or accidents to management in a timely manner · Monitor/reinforce safety procedures · Communicate updates to clients and management as requested · Handle any immediate employee concerns or disciplinary needs per Company policy · Notify and assist management with any ongoing or major employee issues or disciplinary action · Ensure team member hours are reported to management for payroll in a timely manner · Other responsibilities as needed Qualifications & Skills: · High School diploma or equivalent training required · Minimum of one-year supervisory experience preferred · Ability to lead and manage a team in a fast-paced and unique work environment · Excellent problem solving and decision-making skills · Outstanding customer service, organizational, written, verbal and communication skills are requirements of this role · Working knowledge of Microsoft Windows, including Word, Excel and PowerPoint Physical/Environmental Requirements: · Frequent lifting of up to 30lbs, moving, climbing occasionally, transporting, placing and removing household items for staging, liquidation, donation and resettling · Walking and/or standing in varying weather environments · Frequent walking up and down stairs, possibly while carrying up to 30lbs Team Lead Tasks Focused on leading the work activity at a job site and responsible for meeting assigned labor hours, as well as overall safety of employees, client, and job site.
• This list is does not reflect every single task that may need to be completed for a successful project: All Job Sites · Communicate to the team: describe the client, needs, goals of job to team, how are we pricing if Estate Sale, any safety precautions to be aware of, etc. · Responsible for labor hours and reporting S&O labor accrued for proper billing to client · Safety of client, team, and property · Ensure there is a clean bathroom for team; assign via rotation · May need to pick supplies up from storage; ensure team has necessary tool kits · Ensure tool kits are restocked and/or assist management in keeping kits stocked · Work with management to ensure all materials arrive on jobsite · Maintain project management tool for scheduling and tracking job status, communicate to management any anticipated delays or escalate for needed support Estate Sales Before Sale Starts · Sort & organize, merchandise & price contents of house · Inside Signage · Cleaning - vacuum, garage swept, etc. · Master list of mass pricing for Cashier · Any special notes for Cashier · Aprons stocked and ready for staff · Outdoor signs organized and ready · Empty boxes, bags, and wrapping supplies organized · Walk property, check rafters, crawl spaces for sale items and note any clean-out needed · Boxes and wrapping paper under hold table After Sale · Signs are removed and organized into ES sign folder · All CT property is stacked and ready for loading/delivery to storage · Employee purchases are totaled and paid for · Walk property to ensure all clean-out is done (open all cupboards, drawers, attic, crawl space, rafters, walk outside property, etc.) · Ensure transfer of knowledge to clean-out team · Supervise any donation pick-up · May assist management in totaling sales · Cleaning (depends on situation) Packing/Moving · All boxes properly labeled · Master
• Inventory list is created · Any broken items are documented/pictures taken prior to packing and noted on master inventory list · Special instructions are communicated to movers · LIFO needs are boxed and appropriately labeled for the client and movers · Team cleans up – sweeps, takes trash, etc. · Take inventory of supplies that are used for appropriate chargeback to client · Coordinate with movers day of move (prior with management and/or movers) · All materials are hauled away to recycle or storage for reuse · All trash is removed (may be times client is responsible for their own trash) · Client is fully resettled into new home Clean-out · Sort and box contents of property into donation, trash, recycle · Walk property to ensure all clean-out is done (open all cupboards, drawers, attic, crawl space, rafters, walk outside property, etc.) Online Auction · Sort and organize contents into meaningful auction lots · Cleaning - vacuum, garage swept, etc. · Garbage removed from home prior to auction pickup · Donations removed from home prior to auction pickup or organized for picker sale · Follow online auction guidelines for taking pictures and descriptions, etc. · Train staff on procedures for taking pictures, writing descriptions · Box up auction lots and label for easy identification on pickup day · Project manage team and drive productivity to meet contract deadline, maintain 6 lots per hour · May assist with advertising and marketing / social media · May assist with writing/developing SOP’s Auction Pickup · Ensure auction lots are organized · Responsible for master pickup signature sheet; having winning bidders sign, file signed copies upon auction completion · Ensure safety of property (e.g. walls, carpet, flooring doesn’t get damaged) · May be responsible for day of pickup sales