Regional Collector - Remote

Responsibilities

• Charge capture and over-the-counter payment posting.
• Insurance verification and eligibility.
• Insurance pre-authorization/pre-certifications.
• Counseling patients and families on insurance and payment issues prior to surgery.
• Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the billing system in an accurate and timely manner.
• Registers patients in the system.
• Collects and revises all patient insurance information.
• Collects co-pays, deductibles and other out of pocket amounts at the time of service.
• Posts approved adjustments to patient accounts.
• Balances receipts, reconciles daily work batches and prepares audit trial.
• Stand
• Customer Focus
• Extracts the core meaning out of complex situations; can separate the important from the noise when problem solving; hunts for the root cause of successes and failures.
• Manages Conflict
• Can hammer out tough agreements and settle disputes equitably.

Requirements

• High School Diploma or Equivalent
• 2 years of medical collections experience required
• Knowledge of computers with experience in windows-based systems and Microsoft Office
• Experience with medical practice billing software necessary
• License(s)/Certification(s)
• Regional Collector

Good verbal and written communication skills

• Knowledge of CPT and ICD-10 coding and electronic billing necessary
• Ability to communicate effectively with center management, center staff, patients, their families, the physicians and their staff
• Ability to read, write and speak the English language
• Ability to handle frequent interruptions that result in having to re-evaluate priorities
• Proficient in medical terminology

Agility

• Adapts quickly to changing circumstances; cleverly navigates obstacles and constraints.
• Comfortable when things are in flux; readily shifts approach or behavior to fit changing circumstances.

Bias to Action

• Propensity to act or decide and move forward with a logical approach; can decide and act without having the total picture.
• Understanding who the external and internal customers are and what they value.
• Managing Complexity

Benefits

• Stays positive, constructive, and respectful.
• Health Savings Account with an employer contribution
• 401(k) retirement plan with a company match
• And more!

Physical Requirements

Talk / Hear

See

• Sit
• Repetitive Use of Hands
• Hazards and Atmospheric Conditions
• Normal Office Surroundings

Delivering Results

Strives for high levels of achievement; maintains a clear and steady focus on meeting goals, despite obstacles; is resilient when encountering setbacks.

ENVIRONMENTAL/WORKING CONDITIONS

: Normal busy office environment with much telephone work. Possible long hours as needed. The description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

*If you are viewing this role on a job board such as or LinkedIn, please know that pay bands are auto assigned and may not reflect the true pay band within the organization.

*No Recruiters Please