Relationship Manager - Merchant Services

Relationship Manager – Merchant Services

Biller Genie is looking for a tech-savvy Relationship Manager who thrives on building deep, productive partnerships. You'll own a portfolio of ISOs and bank partners, helping their sales teams effectively commercialize Biller Genie to their merchant base. This is not a hunting role, it's about becoming an indispensable resource to partners who are already bought in and need a sharp, organized advocate on their side.

About billergenie

Recently voted one of Orlando Business Journals Best Places to Work for 2025, Biller Genie is an award-winning B2B SaaS platform that helps businesses get paid faster. Headquartered in Orlando and growing rapidly, our technology is disrupting the payments and accounting industries. Visit to learn more.

Get Shit Done Right

We work hard and ensure tasks are completed correctly and on time, every time.

Own it

We are high performers and love a fast-paced environment.

Believe in the Genie

We are passionate about where we are going as a team and we show we care.

Class shines

We are articulate professionals who carry ourselves well and speak with purpose.

Responsibilities

• Own and grow relationships with assigned ISO and bank partners
• Drive referral business by equipping your partners’ sales teams with the tools, training, and support they need
• Track partner performance and report progress to internal stakeholders
• Surface partner feedback to product and support teams to continuously improve the experience
• Manage relationships and reports in Salesforce
• To provide an automated A/R platform that seamlessly integrates existing business processes for the SMB market.

Requirements

• 1+ years in banking and/or merchant services — this is a must

Salesforce proficiency

• Strong communicator who can hold their own in a room full of payments veterans
• Highly organized, self-directed, and comfortable in a fast-paced environment
• Commission

Preferred

• SaaS experience preferred; QuickBooks or accounting software familiarity is a plus

Benefits

• Standard Medical, Dental, and Vision plans
• Open PTO Policy
• 401(k) match

Our Core Values

We are subject matter experts who know what we know, and we are confident enough to speak up when we see something wrong.

Catch Up

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.