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Data Center Technician

archetypestrategy

We are seeking a reliable and detail-oriented Data Center Technician to support operations at our Ashburn, VA facility. This role is responsible for installing, maintaining, and troubleshooting server and network hardware in a high-availability, mission-critical environment. The ideal candidate thrives in a fast-paced setting and is committed to operational excellence and uptime.

Responsibilities

  • Rack, stack, and cable servers, network devices, and storage equipment
  • Perform hardware installations, upgrades, and replacements (RAM, HDD/SSD, PSUs, NICs)

Troubleshoot and resolve hardware, connectivity, and power issues

  • Run, label, and manage structured cabling (copper & fiber)
  • Monitor system alerts and respond to incidents per SLA requirements
  • Maintain accurate documentation of installations, asset tracking, and ticket updates
  • Perform routine inspections of power and cooling infrastructure
  • Follow security, safety, and compliance protocols
  • Coordinate with network engineers, system administrators, and facilities teams

Requirements

  • 1–3+ years of experience in a data center or IT support environment
  • Basic knowledge of servers, networking fundamentals (TCP/IP), and hardware components
  • Experience with structured cabling standards
  • Ability to lift 50 lbs and work in hot/cold aisle environments
  • Familiarity with ticketing systems and asset management tools
  • Strong troubleshooting and problem-solving skills

Ability to work shifts, including nights and weekends

  • Familiarity with enterprise hardware (Dell, HPE, Cisco, etc.)
  • Understanding of data center power systems (PDUs, UPS, generators)
  • Experience working in high-density or hyperscale environments

Preferred

  • CompTIA A+, Network+, or similar certification

Location

Ashburn, VA

Shift

Day / Night / Rotating (24/7 environment)

Work Environment

  • 24/7/365 mission-critical facility
  • Fast-paced, SLA-driven environment

On-site role (not remote)

May require background check and security clearance depending on client requirements

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