Assistant Location Manager (DC Location)

ARTECHOUSE is looking for an Assistant Location Manager to join our team. The ideal candidate will be a highly organized and self-motivated individual with great ability in leading teams and building processes, as well as anextensive experience in overseeing private events and managing live events.

About artechouse

• $55,000 - $65,000 annually WHO WE ARE We are a dynamic team of creatives and innovators who dream big.
• Our ambition drives us to push boundaries, and we value both ideas and execution.
• We create, produce and showcase innovative immersive experiences and exhibitions, as well as operate physical locations in Washington, D.C., New York City and Houston.
• We believe in our mission and work hard daily to make the impossible possible, empowering and inspiring through creative innovation.
• We collaborate with groundbreaking artists to deliver immersive installations and exhibitions to a global audience.
• We recognize the transformative power of art, science, and technology, committed to inspiring new generations of genre-pushing artists.

Responsibilities

• Enhance Visitor Experience: Prioritize positive guest interactions by implementing best practices and emphasizing the significance of exceptional customer service.
• Engage with guests, addressing complaints, feedback, and inquiries effectively.
• Assist with daily operations, ensuring seamless visitor experiences, location sales, building maintenance, housekeeping, and exhibition and technical operations as necessary.
• Coordinate and oversee private event logistics and live programming execution, including scheduling, vendor/client coordination, and staffing coverage outside standard visitor hours.
• Oversee daily staffing for optimal sales, flow, and visitor engagement, managing a team of 20-25, including event staff and hospitality personnel.
• Act as the safety officer to ensure a compliant and safe workplace according to OSHA, ADA, and fire codes.
• Plan and execute facility projects, manage vendor and contractor relationships, managing all maintenance and repairs, and coordinating with location and building managers.
• Execute all opening and closing procedures diligently.
• Model behavior that embodies ARTECHOUSE’s core values, translating our overarching vision into actionable strategies for your team.

Requirements

• A background in hospitality and management within a fast-paced, customer-oriented environment is essential.
• WHO YOU ARE You are a dependable professional with a strong foundation in leadership and customer service.
• Your experience includes managing teams and a solid understanding of event coordination and venue management.
• You possess a flexible schedule to work evenings, weekends, and non-traditional hours to support private events and live programming and are eager to inspire and motivate your team.
• Proven experience managing competing tasks, priorities, and deadlines while completing projects on time and within budget.
• Experience overseeing teams of up to 25 individuals.
• Excellent communication, interpersonal, and written skills.
• Highly organized and proactive in approach.
• Ability to lift, bend, and transport merchandise weighing up to 50 lbs.
• Experience in daily operations and special event management.
• Experience managing vendor and contractor relationships for facility maintenance and repairs.
• Capacity to learn new systems and technologies quickly.
• Demonstrated ability to lead by example and foster a collaborative team atmosphere.

Preferred

• Experience in hospitality operations, including bar or F&B service management, preferred.

Benefits

• Ability to work evenings, weekends, and non-traditional hours as needed to support private events and live programming.
• Discover more about our core values here .
• Enjoy the flexibility to take the time you need.
• Competitive health, dental, and vision insurance for employees and their dependents.
• Work alongside passionate and creative colleagues.

ADDITIONAL REQUIREMENTS Physical Stamina

Ability to stand, walk, talk, and hear throughout shifts. Regularly lift and/or move up to 25 pounds, with the capacity to lift up to 50 pounds when required.

WE VALUE

Our mission includes educating the public about exploratory mediums and empowering artists with tools and platforms that enhance their work. We embrace diversity, inclusivity, and hard work, and are an equal opportunity employer, ensuring no discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Candidates must be based in Washington D.C. metro area or willing to relocate. Please note that we will only respond to candidates selected for further consideration.