Freight Broker
allenlundcompany
- Des Moines, IA
- Posted
This job is closed: the employer no longer lists it.
- With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company.
- Our management provides an open and innovative environment that promotes professional and personal growth.
- Transportation Brokers assist in managing incoming and outgoing shipping logistics for cargo transportation carriers and shipping companies.
About allenlundcompany
- It was 1976, when Allen Lund Company formally opened the first office in Los Angeles.
- Now, we have 43 offices and continue to grow!
- We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment.
- Our culture fosters personal growth and commitment both in and out of the office.
- Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation.
- We hold true the value of hiring, developing and retaining the best employees in the industry.
- This is why one half of our employees have been with ALC for over 10 years!
- Why we’re Awesome!!
- If this is you, or you like a challenge– let’s talk.
Responsibilities
- The ideal candidate would be responsible for performing daily "check calls" on loads in transit, handling customer related issues and inquiries, and originating the necessary documentation for freight bills.
- Develop and increase profitable volume with existing and newly acquired shippers, and build relationships with developing accounts.
- Use strong relationships to understand customer's business, better qualifying them to identify and solve the customer's problems.
- Deliver exceptional customer service.
- Carrier Management & Pricing (The Negotiator) Capacity Growth: Contact and build relationships with carriers to increase capacity for specific projects and lanes, thereby increasing the overall capacity for the office and company.
- Gain up-to-date personal knowledge of market freight rates in order to determine a "fair" price to pay trucks and charge shippers.
- Offer rates established by Senior Transportation Brokers and management, and negotiate as market demands.
- Recommend solutions for customers to Senior Transportation Brokers and/or management.
- Logistics & Compliance (The Executor) Daily Management: Perform daily "check calls" on loads in transit and originate necessary documentation for freight bills.
- Handle Freight Brokerage and booking loads.
- Uphold the company standard following the company principles of Customer, Company, Office .
Requirements
- You'll Do (Your Superpowers in Action!) Customer Acquisition & Problem Solving (The Closer) Sales & Acquisition: Contact new customers and be responsible for customer acquisitions.
- & Experience (Your Arsenal of Awesome!) Experience: Minimum of 3 year's experience in Freight Brokerage/customer service .
- College degree highly desired or equivalent experience.
- Self-motivated, enthusiastic team player who excels in a fast-paced environment.
- Strong customer service orientation and excellent work ethic.
- Effective negotiation and problem-solving skills, and ability to handle conflict.
- Excellent time-management skills with the ability to multitask.
- Highly organized and detail-oriented.
- Ability to quickly process information and make decisions, and work well under pressure in a fast-paced environment.
- Excellent and effective communication skills.
- Join us in making a difference!
Benefits
- Training and Development Competitive Compensation Unparalleled Benefits & Wellness (we mean really good)!
- 401k with a generous match Career Growth Opportunities Transfer Opportunities Share in Company ownership Employee Recognition program Your Role: Transportation Broker We are looking for Transportation Brokers to join our team!
Allen
Lund Company is an equal opportunity employer, dedicated to diversity.
