Account Manager

Join our team as an Account Manager, where you'll be a proactive, relationship-focused Business Advisor dedicated to our clients' success. You'll guide new clients through setup and activation, manage ongoing relationships, and identify opportunities for revenue growth. This remote-first position offers a fixed salary of €40,000, performance-based bonuses, 25 holiday days per year, and a laptop and phone.

Responsibilities

• Guide new clients through setup and activation with personalized attention, conducting comprehensive demo calls and booking system walkthroughs.
• Evaluate new leads and independently conduct research on promising ones before reaching out, maintaining continued relationship-building beyond activation.
• Identify upselling opportunities for existing clients, address potential churn risks through proactive engagement, and promote referral program initiatives.

Requirements

• You have experience in a client acquisition role (Sales or Account Management)
• You enjoy understanding client’s needs and building long term relationships with them (on the phone and via messages)
• You are highly organized and self-managing, able to structure your own work and prioritize effectively
• You are result-oriented and able to focus on the actions that will impact the most the growth of your portfolio
• You are native in French and fluent in English

Preferred

• Experience in booking/scheduling software or tools for service-based businesses
• Knowledge of Spanish and/or German is a plus

Pay

EUR 40,000 - 45,000