Pre-post-sales Support - Technician

Join Hager Group, a leading provider of electrical solutions. As a Pre-Post-Sales Support Technician, you will play a crucial role in delivering exceptional technical support to our sales teams and customers. You will have the opportunity to work closely with customers, contractors, consultants, and internal stakeholders to ensure successful project outcomes and customer experiences. This role combines hands-on field engineering with technical consultancy, allowing you to maximize the performance and reliability of our electrical solutions.

Deliver expert on-site technical support for customer projects across the UK, leading commissioning, testing, fault diagnosis, equipment installation support, and resolution activities to ensure successful project delivery.

Responsibilities

• Act as a trusted technical advisor and customer advocate, ensuring customer feedback and insights help shape improvements to products, services, and the overall support experience.
• Provide professional remote technical support across Hager's electrical product portfolio, delivering prompt, high-quality solutions that enhance customer satisfaction and reinforce our reputation for excellence.