Banking Support Manager

Clear Junction as a Banking Support Manager, where you will play a crucial role in managing financial institution partnerships and contributing to the company's growth. You will provide administrative support for establishing and maintaining relationships with banks, non-bank financial institutions, payment schemes, liquidity providers, and virtual asset service providers. Additionally, you will analyze transactional activity, support service reviews, and collaborate with internal stakeholders on integrations with new banking providers.

Responsibilities

• This position offers a hybrid working arrangement and a range of benefits, including private medical insurance, 25 days of holiday, life assurance, and an enhanced company pension scheme.
• Support the management of financial-institution partners and contribute to the firm's growth and success.
• Act as the day-to-day escalation point for internal teams on matters related to banking, non-bank financial institution, liquidity provider, and crypto asset service provider relationships.
• Complete application forms and KYC reviews for Clear Junction entities to open accounts and establish and maintain partner relationships.

Requirements

• Must be comfortable taking initiative - take ownership and be responsible for managing projects from start to finish

A high degree of professional ethics and integrity

• Strong analytical skills and the ability to condense payments activity data into actionable insights
• Ability to prioritise multiple tasks, handle challenging situations, and adapt and learn quickly in a dynamic, fast-paced environment
• Good knowledge of relationship management with internal and external stakeholders, and the ability to work with cross-functional teams
• Keen to learn and ask relevant questions, even if they may sound obvious
• Passionate and motivated to work in a company that provides innovative financial solutions

Great project management skills and attention to detail

• Experience completing EDD with bank and non-bank payment service providers, both when establishing a new relationship and for periodic AML reviews. Ideally, you will have gained this experience through working in a banking function or first line of defence
• A team player who understands that compromise and relationships are key to success
• Sound judgement and strong analytical skills

Preferred

• Understanding of domestic and cross-border payment systems (SEPA, FPS, CHAPS, SWIFT, ACH and other local market RTP schemes). Knowledge and experience in the digital asset space is an added bonus

Understanding of payments and correspondent banking infrastructure