Staff Technical Writer

Grafana, a leading open-source analytics and monitoring platform, as a Staff Technical Writer.

Responsibilities

• In this role, you will plan, research, write, and maintain documentation and learning content that supports product adoption and mastery.
• You will collaborate with engineers, product managers, and other stakeholders to understand product requirements and turn complex technical details into clear, accurate content.
• You will also use AI tools and workflows to enhance your writing process and contribute to the team's shared AI workflows and skills.
• Plan, research, write, and maintain documentation and learning content that supports product adoption and mastery.
• Use AI tools and workflows to enhance the quality and efficiency of content creation, while ensuring accuracy.
• Collaborate with engineers, product managers, and other stakeholders to understand product requirements and translate complex technical details into clear content.
• Comfort working in technical environments. You can set up, run, and troubleshoot software yourself to verify what you write (for example, command line, containers, or Kubernetes, or a willingness to learn quickly)
• Curiosity about AI as a craft. You treat AI workflows as a professional skill. You experiment, share what works, and know where AI helps and where it doesn’t

Requirements

• Technical credibility. You care about accuracy, you learn new technical domains quickly, and you ask questions until you understand them
• Strong judgment and editing skills. You can tell good content from plausible-sounding content, and you hold the line on quality
• Experience collaborating with engineers and product managers to get accurate technical information
• Ownership. You manage multiple projects and work well both independently and collaboratively
• Clarity. You write concisely and plainly for readers of all experience levels

Preferred

• Bonus: Experience with observability, monitoring, or cloud-native tooling, or contributing to open source documentation
• Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs
• Experience working remotely and asynchronously on a distributed team
• Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth
• Hands-on experience using AI tools and models in your writing workflow (such as LLM assistants, agentic coding tools, or custom prompts and skills), and the ability to explain how you evaluate and verify their output

Pay

EUR 73,000 - 88,000

Benefits

• This is a fully remote position with a range of benefits, including 30 days of paid vacation, healthcare coverage, retirement planning, and professional development opportunities.