Staff Technical Writer

Grafana, a leading open-source analytics and monitoring platform, as a Staff Technical Writer.

Responsibilities

• In this role, you will plan, research, write, and maintain documentation and learning content that supports product adoption and mastery.
• You will use AI tools to enhance your workflow, collaborate with engineers and product managers, and test the software you document.
• You will also manage multiple projects, mentor teammates, and contribute to the team's shared AI workflows.
• Enjoy a fully remote work environment, generous vacation and healthcare benefits, and opportunities for professional development.
• Plan, research, write, and maintain documentation and learning content that supports product adoption and mastery.
• Use AI tools and workflows to enhance the quality and efficiency of documentation, while ensuring accuracy.
• Collaborate with engineers, product managers, and other stakeholders to understand product requirements and translate complex technical details into clear content.
• Hands-on experience using AI tools and models in your writing workflow (such as LLM assistants, agentic coding tools, or custom prompts and skills), and the ability to explain how you evaluate and verify their output

Requirements

• Comfort working in technical environments. You can set up, run, and troubleshoot software yourself to verify what you write (for example, command line, containers, or Kubernetes, or a willingness to learn quickly)
• Experience collaborating with engineers and product managers to get accurate technical information
• Experience working remotely and asynchronously on a distributed team
• Ownership. You manage multiple projects and work well both independently and collaboratively
• Strong judgment and editing skills. You can tell good content from plausible-sounding content, and you hold the line on quality
• Technical credibility. You care about accuracy, you learn new technical domains quickly, and you ask questions until you understand them
• Bonus: Experience with observability, monitoring, or cloud-native tooling, or contributing to open source documentation
• Clarity. You write concisely and plainly for readers of all experience levels

Preferred

• Experience writing or documenting enterprise or developer-facing software, with a portfolio or writing samples that show technical depth
• Experience working with docs-as-code: command-line Git, GitHub (pull requests and reviews), Markdown, and common IDEs

Pay

EUR 85,000 - 102,000

Join

Curiosity about AI as a craft. You treat AI workflows as a professional skill. You experiment, share what works, and know where AI helps and where it doesn’t