Epic Willow Pharmacy Automation Analyst

Baptist Health is looking for an Epic Willow Pharmacy Automation Analyst to join our team! This is a remote work position that requires residency in KY or IN Under general direction, responsible for application and integration of information technology in the healthcare setting with a focus in pharmacy automation. This position will serve as a liaison between the IT department and operations to align system design with operational processes.

Responsibilities

• This includes data collection, workflow analysis, system configuration, testing, and support.
• Participates in application deployment and procedure documentation.
• Ensures that the software build meets organizational goals and external mandates such as HIPAA and Meaningful Use.
• Has technical knowledge of most phases of applications system analysis and project management.
• Participates in projects of various sizes and budgets that may or may not have system-wide implications.
• Have technical knowledge and the ability to work independently in core areas of the supported application(s), able to resolve problems of moderate complexity.
• Manage stakeholder expectations by analyzing expectations and requirements.
• Identify project issues and risks and resolve or escalate as appropriate.
• Collaborate effectively with colleagues to complete tasks.
• Lead or actively participate in meetings.
• Participate in several projects at one time.
• Provide recognized knowledge of product features, functionality, and utilization of the application software.
• Monitor system effectiveness and/or performance to determine if there are any potential problems, report critical findings to peers and/or manager and resolve moderate problems.
• Participate in disaster recovery initiatives.
• Review and test changes, interfaces, data conversion, enhancements, and each new release as assigned.
• Provide 24/7 (on-call) support when scheduled.
• Resolve or triage support calls as applicable.
• Develop and maintain test scripts to reflect proposed workflow solutions.
• Support the training team by keeping trainers abreast of new functionality and system changes.

Requirements

• Bachelor’s degree with two years job-related experience.
• Minimum four years direct experience in lieu of degree.
• If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Qualifications

Baptist Health is an Equal Employment Opportunity employer.