Head of Sales

Lead go-to-market strategy and build a high-performing sales organization at a growing AI customer service software company. You will own sales performance, develop leaders, and work closely with teams across the business to support the company's next phase of growth.

Responsibilities

• Build and scale the sales team, set hiring standards, and foster a strong performance culture.
• Coach team members through deal reviews, shadowing, and feedback to improve pipeline progression and quota attainment.
• Create and execute go-to-market processes with Revenue Operations, including goals, team structures, and incentives.
• Lead and develop team leads and middle managers as the sales organization grows.
• Partner with marketing, product, and customer operations on integrated go-to-market initiatives.
• Support team members' career development and strengthen their sales capabilities.
• Use AI tools and data-driven insights to inform sales strategy, forecasting, and cross-functional decisions.

Requirements

• At least 7 years of sales leadership experience building and scaling high-performing teams.
• A track record of hiring sales talent and leading quota attainment, pipeline management, forecasting, and deal closure.
• Experience coaching consultative selling and complex deal structuring, including multi-stakeholder sales cycles.
• Experience creating go-to-market strategies and processes, and partnering with Revenue Operations.
• Background leading sales teams through high growth and organizational change, ideally in B2C SaaS or enterprise software.
• Fluency in English and German, with strong communication and stakeholder management skills.
• Comfort using AI tools and interest in AI, voice technology, or conversational AI products.

Pay

Base salary: €180,000 to €240,000 annually. Visa sponsorship is not available.

Location

On-site in Berlin, Germany.