Manager, Rental Operations

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry.

Summary Operations Manager, Lighting, Grip & Power At Sunbelt Rentals, we strive to be our customers' first choice in the equipment rental industry. Within Film & TV, our success is built on delivering exceptional equipment, technical expertise, and customer service to productions of all sizes. The Operations Manager, Lighting, Grip & Power is responsible for overseeing the day-to-day operations of the Lighting, Grip & Power department, ensuring excellence in equipment readiness, team performance, customer service, safety, and financial results. Reporting to the General Manager, Film & TV, this role partners closely with Client Services, Inventory, and Operations teams to support business growth, maximize asset utilization, and deliver an outstanding customer experience. The successful candidate will be a strong people leader, capable of developing high-performing teams while driving operational efficiency, accountability, and continuous improvement.

About Sb

• Join Our Team!
• From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment.
• Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff.
• Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.
• We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.
• As a highly successful national company, we are constantly looking for talented individuals to support our growth.
• If you are interested in pursuing a rewarding career, we invite you to review our opportunities!
• This individual creates an environment where employees are engaged, supported, and accountable while continuously improving operational performance, customer experience, and business results.

Responsibilities

• Lead the day-to-day operations of the Lighting, Grip & Power department.
• Manage and develop a team of supervisors, technicians, warehouse staff, and support personnel.
• Partner with the General Manager, Film & TV on operational priorities, resource planning, departmental strategy, and business objectives.
• Work closely with Client Services teams to support equipment preps, demonstrations, technical evaluations, and customer requirements.
• Ensure the highest standards of equipment quality, maintenance, safety, and customer service.
• Develop and implement processes and workflows that improve operational efficiency, consistency, and productivity.
• Provide technical support and problem-solving assistance for in-house, remote, and on-set requirements.
• Champion a culture of safety and ensure compliance with company, regulatory, and industry standards.
• Drive operational performance through effective planning, equipment utilization, expense management, profitability, and continuous improvement initiatives.
• Monitor departmental financial performance, including labor efficiency, equipment utilization, expense management, and P&L accountability.
• Collaborate with the General Manager, Film & TV on annual business planning, capital expenditure forecasting, and achievement of financial and operational objectives.
• Build and maintain strong relationships with clients, production partners, vendors, and industry stakeholders.
• Partner with Inventory and Operations teams to ensure inventory accuracy and effective asset lifecycle management.
• Lead hiring, onboarding, performance management, succession planning, and employee development initiatives.
• Conduct regular one-on-one meetings, performance reviews, coaching discussions, and career development planning to support employee engagement, accountability, performance, and long-term growth.
• Foster a positive, inclusive, and high-performing work environment that promotes collaboration, recognition, accountability, and team morale.
• Travel may be required from time to time to support business operations, training, and company initiatives.
• Perform other duties as assigned.

Requirements

• Preferred experience within a film and television equipment rental environment, including exposure to lighting, grip, power, production operations, or related technical rental disciplines.
• Preferred knowledge of motion picture lighting systems, grip equipment, power distribution, generators, rigging practices, and production workflows.
• Minimum 3 years of experience leading, coaching, and developing large teams in a fast-paced operational environment.
• Experience managing departmental budgets, operational costs, and financial performance metrics.
• Strong understanding of safety standards, equipment handling procedures, and operational best practices.
• Proven ability to lead teams, delegate effectively, and drive accountability.
• Strong business judgment and problem-solving skills in fast-paced environments.
• Exceptional customer service, communication, and interpersonal skills.
• Superior organizational skills with the ability to manage multiple priorities and competing deadlines.
• Proven leadership in high-pressure situations while maintaining a focus on safety, quality, and customer satisfaction.
• Ability and willingness to work flexible hours as business needs require.
• Valid driver's license.

Preferred

• Leadership Profile The ideal candidate is a people-first leader with strong operational and financial acumen, a commitment to safety, and a passion for developing others.
• The successful candidate will balance customer needs, team development, operational excellence, and business performance while creating a culture where employees feel supported, challenged, recognized, and empowered to succeed.

Pay

Range 83,746.00 - 115,151.30 Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Benefits

• Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.
• Sunbelt also provides a comprehensive benefits package to its full-time employees.
• Health, Dental, Vision, Life Insurance Enhanced Vacation Time based on Years of Service & 5 Paid Sick Days Leading wages
• Tuition Reimbursement RRSP Matching Tool and Boot Allowance Career development and advancement
• Employee Assistance Program Sunbelt Rentals supports service members.

Veterans encouraged to apply. If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter. Engaging for Life represents our commitment to looking out for one another and keeping safety at the heart of our work.