Quality Supervisor

Life in this role As part of our Contract division, we have an exciting opportunity to join the team as a Quality Supervisor at our Markham Vale site on a full time permanent basis.

About Culina Group

• If you're looking for a role where you can make an impact, develop your career, and be part of a team that works as one to achieve great results, we'd love to hear from you.
• Culina is the UK’s leading independent specialist supply chain partner, trusted by some of the nation’s best recognised food, fast-moving consumer goods (FMGC) and retail brands.
• We're proud to employ over 22,000 colleagues across 100+ locations nationwide, supported by a fleet of more than 5,500 trucks and trailers delivering every day.

Responsibilities

• As a Quality Supervisor you will ensure the day to day running of the quality function and liaise closely with the site customers to ensure compliance with the business and site standards.
• You will also ensure the effective implementation, administration, and enforcement of Environmental, Food Safety, and Quality policies and procedures, ensuring full compliance with applicable legal, regulatory, and quality standard requirements.
• The role supports operational teams in maintaining high standards of compliance, product integrity, and continuous improvement across distribution activities.
• Effectively manage & motivate a team of people and drive them to be continuously audit ready.
• Manage the day to day activities of the site ensuring the required standards are set.
• To have day to day contact with our customer base as and when required including responding to customer queries and complaints.
• To be involved in audits and customer visits and complete internal audits.
• Collation of data – this includes internal incidents, non-conformances, complaints etc.
• Complete complaint analysis and communication of KPIs both internally & externally.
• Instigate incident investigations, corrective and preventative actions.
• Analyse and be involved in the continual improvement of processes including where required root cause analysis.
• Support temperature control, storage, handling, and transport compliance, including review of excursions and trend analysis.
• Adhere to and promote best practice in accordance with company health, safety and quality regulations.
• Assist with internal, customer, certification, and regulatory audits, including preparation, participation, and follow up actions.
• Support risk based decision making through Quality Risk Management, including participation in risk assessments and reviews.
• What is in it for you?

Requirements

• Strong attention to detail with the ability to identify non-conformances and potential risks.
• Effective communication skills, with the ability to engage confidently with operational teams, management, auditors, and customers.
• Minimum 2 years quality experience including an understanding of quality management systems including electronic quality management systems.
• Experience of managing a team, whilst fostering an open and collaborative culture, listening and encouraging new ideas from others.
• Ability to plan, organise and prioritise tasks working to strict deadlines for your own workload.
• Ability to work under pressure both as part of a team and on own initiative.
• Ability to work within a cross-functional department which operates across multiple sites.

Preferred

• Experience of working within a quality assurance environment within a quality role, ideally with experience in Good Distribution Practice, ISO 9001 or BRCGS.

Pay

• £35,000 per annum.
• Sacrifice Car Scheme - our salary sacrifice scheme offers a cost-effective way to drive an electric vehicle, with payments taken directly from your salary.
• Eligibility and salary thresholds apply.
• Sacrifice Car Scheme - our salary sacrifice scheme offers a cost-effective way to drive an electric vehicle, with payments taken directly from your salary.

Benefits

• Eligibility and salary thresholds apply.
• Support – your wellbeing matters to us.
• Through our Employee Assistance Programme, you'll have 24/7 access to confidential counselling and legal support, whenever you need it.
• Eye Care Vouchers – free eye tests and discounts on prescription glasses.
• Reward & Recognition – we love celebrating great work, we recognise those who go above and beyond.
• Everyday Discounts – our benefits platform gives you access to discounts from over 50 leading retailers, helping your money go further every day.

Who are Culina?

• We currently have an exciting opportunity in our Contract Logistics division – through flexible warehousing, transport and fulfilment solutions, we simplify complexity, drive continuous improvement and create exceptional experiences for customers.
• Creating value.
• Enabling growth.

Working hours

Monday-Friday, 9am-5pm.

Key Duties of a Quality Supervisor

What you’ll need ...

Wellbeing

Delivering certainty.