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Senior Field Operations Representative

Cadence

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.

Responsibilities

  • Accurate and timely entry and processing of all order types resulting in license delivery. - Ensure all approvals required are received in advance of the completion of any transaction. - Assure full compliance with all Order guidelines prior to submission via Sales Force Dot Com for approval and processing of transactions for assigned customers/territory - Work independently to provide full Customer Service to assigned accounts/territory including contract Lockdown, Remix, Compliance issues, licensing and control of company assets.
  • Work effectively cross functionally with multiple departments including Finance, Legal, Order Management, Credit and Sales to assure compliance with all company business guidelines.
  • Report suspected abuses to management. - Monitor all activity of the sales order system and provide assistance to other Field Order Representatives on the global team if requested. - Participate in User Acceptance Testing of new System enhancements. - Knowledge of the Microsoft office suite of tools and Sales Force Dot Com - Candidate must be available during peak work times such as each quarter close, shut down periods and work with management and local U.S. team to provide coverage as needed. - Back up other team members upon needs. - Weekend support only for the emergency situation. - work with different working partner SF, Legal, trade team, credit, logistic, Dublin om, finance team to resolve operation related issues. - Support adhoc requests if any We’re doing work that matters.
  • Help us solve what others can’t.