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Solution Consultant

Nexthink

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Join Nexthink, a fast-growing company in the digital experience monitoring space. As a Solution Consultant, you will support our commercial sales team by creating and delivering innovative presentations and value propositions that showcase the Nexthink platform. You will work collaboratively with sales, professional services, customer success, and partners to understand business priorities and provide the technical sales support necessary for fast-moving sales engagements. This role is based in our Boston office, with the requirement to be in the office three days a week.

Responsibilities

  • Provide day-to-day technical support on sales opportunities, including discovery meetings, technical presentations, product demonstrations, and other relevant activities to gain a technical close/win.
  • Engage with customers and prospects to demonstrate our solutions, effectively communicating our core value proposition and key differentiators in the market.
  • Partner and collaborate with the sales team to help qualify sales opportunities and align to Nexthink business outcomes.

Requirements

Demonstrated ability to navigate complex solutions environments

  • Strong business acumen; able to translate business context into creative, pragmatic solutions
  • Workplace, End User, or Desktop Services and their management

Security, Governance, Risk, or Compliance disciplines

  • A team player who thrives on finding solutions in a dynamic, fast-moving environment
  • Cloud, Windows 10, O365, or other migration-, release-, or change-related projects
  • An entrepreneurial mindset: comfortable working independently with minimal guidance, with the judgment to know when to escalate

Digital Experience Monitoring or similar end-user experience functions

  • 4+ years of experience in a presales or technical consulting role, ideally selling End User Computing SaaS/cloud-based solutions to mid-to-large sized businesses
  • Tech-savvy, with the ability to quickly learn Nexthink's products, services, and business

Experience in one or more of the following areas

  • ITIL framework, Service Lifecycle, or related quality-of-service disciplines
  • Proven track record partnering with a sales organization to meet or exceed assigned revenue goals in a high-velocity, transactional sales motion
  • Exceptional written, verbal, and interpersonal communication skills, with the presence to engage business owners and IT leaders
  • USD 142,500 - 225,000

Preferred

  • Experience serving as a key technical resource introducing new technology into a new market