Atlassian Administrator II

Braze, a leading customer engagement platform, as an Atlassian Administrator.

Responsibilities

• In this role, you will support the day-to-day administration and operation of Braze's Atlassian platforms, including Jira, Jira Service Management, and Confluence.
• You will be responsible for managing user access, configuring projects and workflows, building automation rules, and creating reports.
• You will also contribute to larger initiatives aimed at improving the scalability and usability of the Atlassian environment.
• Construire et maintenir des règles d'automatisation Jira qui réduisent le travail manuel, améliorent la cohérence et soutiennent les processus commerciaux répétables.

Requirements

• If you have 3 to 5 years of experience administering Jira and Confluence, a customer-focused mindset, and a desire to continue developing your technical skills, we would love to meet you.
• Gérer le flux de demandes d'administration Atlassian, en priorisant le travail en fonction de l'impact commercial et de l'urgence.
• Configurer et maintenir les configurations de Jira, Jira Service Management et Confluence à travers les projets, les flux de travail, les champs, les permissions, les files d'attente, les formulaires, les SLA, les portails, les espaces et les modèles.