Manager or Senior Manager / IT

[What the role is] You will be an integral part of our IT team, working closely with the Applications team to design and implement secure, scalable, and resilient cloud infrastructure on Microsoft Azure to support critical government systems and digital services. [What you will be working on] Design and implement secure cloud infrastructure on Microsoft Azure. aligned with government policies and standards (e.g., IM8, Zero Trust) Oversee contractors managing application systems hosted in the Cloud to ensure high availability, performance, and reliability

Only shortlisted candidates will be notified.

Responsibilities

Enable and support

• Continuous Integration/Continuous Delivery (CI/CD) pipelines and DevOps practices in collaboration with application teams, and drive automation initiatives to improve operational efficiency and reduce manual effort
• Implement and manage monitoring, logging, and observability solutions for proactive system management
• Manage and resolve incidents, problems, and changes in accordance with ITIL processes, perform root cause analysis and implement preventive measures for recurring issues
• Ensure compliance with security, governance, and audit requirements
• Work with the CISO to manage and coordinate responses to cybersecurity incidents
• Manage contracts for security testing services, including
• Network Vulnerability Assessment, Cloud and Web Vulnerability Assessment, Penetration Testing, and Source Code Reviews Manage contracts for Distributed Denial of Service(DDoS) mitigation and Web Application Firewall (WAF) services for application systems

Requirements

• Conduct change management to support operations and ensure governance compliance [What we are looking for] Experience in cloud infrastructure engineering, with a good understanding of Azure services (e.g., Compute, Networking, Storage, Identity & Access Management).

Familiarity with ITIL service management processes, including

• Incident, Problem, and Change Management Experience with observability tools (e.g. Azure Monitor, Log Analytics, Grafana) and container technologies (e.g. Docker, Kubernetes) Strong analytical, troubleshooting, and problem-solving skills
• Good communication skills and ability to work effectively with multiple stakeholders

Preferred

• Knowledge of AWS is a plus.