Operations Associate

NeoWork is hiring Operations Associates to keep day-to-day processes running smoothly for U.S. companies. You will handle back-office tasks, maintain systems and data, and help teams run more efficiently.

NeoWork is a global staffing and operations partner that builds dedicated remote teams for fast-growing U.S. companies. Our teammates work directly inside our clients' teams and tools, while NeoWork takes care of recruiting, HR, benefits, and ongoing support.

Responsibilities

Execute daily operational workflows and back-office tasks

• Maintain accurate data in CRMs, spreadsheets, and internal systems
• Coordinate with internal teams and vendors to resolve issues
• Document processes and keep SOPs up to date
• Prepare basic reports and track operational metrics
• Support special projects as the business grows

Requirements

• 1+ year of experience in operations, administration, or a similar role
• Strong attention to detail and organization
• Proficiency in Excel or Google Sheets
• Good written and spoken English
• Comfortable learning new tools quickly
• Availability to work U.S. business hours
• Based in the Philippines, with a reliable home office setup and stable internet connection

Preferred

• Experience with CRM tools or automation tools such as Zapier
• Experience in a startup or fast-paced environment

Benefits

• Health Maintenance Organization (HMO)
• Paid Time Off (PTO)
• Mental Health Leave
• Birthday Leave
• Gym Allowance
• Extra Holiday Pay
• Remote Work Setup
• Opportunities for professional growth and development