Service Operations Manager

Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory Preference will be given to candidates from designated groups, including persons with disabilities, in line with the company’s Employment Equity Plan and Employment Equity Act requirements.

About Abb

• At ABB , we help industries run leaner and cleaner—and every person here makes that happen.
• You’ll be empowered to lead, supported to grow, and proud of the impact we create together.
• Join us and help run what runs the world.
• More about us We value people from different backgrounds.
• Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative.
• That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Responsibilities

• Local Division Manager ELSE Your role and responsibilities In this role, you will have the opportunity to lead local operations with accountability for day-to-day execution, exceeding customer expectations through efficient operational performance.
• Each day, you will drive lean and faultless operations across the extended value chain, optimizing cost and ensuring customer satisfaction.
• You will also showcase your expertise by creating, implementing, and reviewing the operations strategy for the designated area, based on strategy.
• The work model for the role is: Onsite This role is contributing to the ELSE Service/Electrification area/ELSE division – Operations in South Africa.
• Ensuring customer focus, the understanding of sense of urgency and care in your direct area of responsibility.
• Guaranteeing customer retention by delivering superior customer service experience.
• Utilizing the local practices for notifying the account team about the opportunities.
• Guiding, motivating, and developing direct and indirect reports.
• Our team dynamics (Optional)You will join a {Service Division - high performing} team, where you will be able to thrive.

Requirements

Qualifications for the role

• You are immersed in working with project managers/ engineering team/ field service team and the Mining, Oil & Gas, Industry, Utilities market 10 – 15 years of experience preferably in LV & MV service, LV & MV switchgears and turnkey MV substation projects
• Possess in-depth knowledge of Project Management You are passionate about leadership Degree/ Diploma in Electrical Engineering (heavy current) Project Management certificate will be advantage
• You are at ease communicating in English required

Preferred

• French or Portuguese language skills will be an advantage

Benefits

• You hold current EB licenses valid in South Africa What's in it for you?
• We want you to bring your full self to work—your ideas, your energy, your ambition.
• You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter.
• Here, your work creates impact you can see and feel, everyday.