Records Information Specialist

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Responsibilities

• Performs detailed review of property records; reading, analyzing and interpreting contracts, legal documents and other records to establish ownership/rights of property.
• Compares various data to ensure all critical information is recorded.
• Applies proven problem-solving skills to reconcile discrepancies between multiple record sources.
• Performs high-quality, heavily detailed work with accuracy and efficiency on a daily basis.
• Maintains professionalism when interacting with team, location staff and other organizational groups.
• Review multiple data fields including name, address, date and other critical information for completeness and accuracy
• Responsible for data entry of reconciled and reviewed critical information listed above and other vital statistics

Reconcile discrepancies between multiple record sources

• Utilize superior attention to detail to identify variances in location records including ownership, dates and transfers
• Physically retrieve records from various locations (vaults, shelves, file cabinets, attics, basements, etc.) to perform daily tasks
• Assists with quality assurance and some analysis of Excel spreadsheets
• Assist with property verification walks with location maintenance representative

Perform quality reviews of completed reconciliation work

• Manages workload and provides summary reports to management when necessary
• Works with group leadership to complete high priority projects and interacts with other corporate departments to manage data flow and deadlines
• Identifies opportunities to streamline tasks associated with daily work functions

Requirements

• Adapt to changing work requirements and environment as needed MINIMUM Requirements Education: High school diploma or equivalent; Bachelor’s degree in Business, Accounting or Finance or relevant field of study preferred
• A minimum of 2 years applicable work experience in area requiring strong attention to detail (e.g., experience auditing contracts and financial records)
• Lean experience a plus

Strong problem solving abilities

• Proficiency in Microsoft Word, Excel and Outlook Highly detail-oriented with a careful eye for quality control and presentation of work
• Occasional travel (up to ~30%) as required Self-motivated and driven to produce results within tight deadlines and with maximum quality within allowed time constraints
• Strong verbal communication skills; ability to articulate project status as needed

Preferred

• Knowledge of Funeral and/or
• Intermediate Excel skills (complex formulas, pivot-tables, v-lookups and other intermediate functions)

Cemetery field operations

Work CONDITIONS

Work Environment When considering the work environment associated with this job, the following factors will apply: Shared workspaces in close proximity to coworkers Out-of-state or state-wide travel may be required for a weeks at a time Professional dress is required

Work

Postures When considering the work postures associated with this job, the following factors may apply: Frequent, continuous periods of time standing, up to 6 hours per day Sitting continuously for many hours per day, up to 6 hours per day Climbing stairs to access buildings frequently

Physical Demands

When considering the physical demands associated with this job, the following factors may apply: Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Ability to ascend/descend step-ladders to retrieve files from ground floor and top shelves of vaults, often in tight spaces Ability to move bankers boxes of files (~50lbs) Keen vision (with or without corrective lenses) required to read historical documents/images (paper & electronic) and obtain key pieces of information, transcribing them accurately into electronic spreadsheet

Work Hours

When considering the work hours associated with this job, the following factors may apply: Working beyond “standard” hours as the need arises

Postal Code

46203 Category (Portal Searching): Administration and Clerical Job Location: US-IN - Indianapolis