Funeral Director Apprentice

Our associates celebrate lives. We celebrate our associates. Provides customer service in all areas of helping client families following the loss of a loved one. Provides exemplary personalized and professional service.

Responsibilities

• Learns how a Funeral Director implements choices made by the families/legal representative regarding the funeral, final disposition of the body and memorialization of the individual.
• Interacts with the family to fulfill death care needs.
• Ensures customer needs are addressed.
• Learns to arrange and conduct funeral and memorial ceremonies in a professional, organized and caring manner consistent with company policies and procedures

Learns to negotiate and create acceptable funeral contracts

• Handles contracts, legal documents, and collection of monies or insurance in accordance with company policies.
• Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services.

Confirms authorization to proceed with the service arrangements

• Verifies identification of the deceased and authorization for embalming
• Learns how to arrange for the interment or cremation of human remains
• Adheres to all company and regulatory requirements
• Cares for the deceased in a respectful manner while performing a variety of tasks which may include: Removals and transfers
• Lifting of deceased human remains
• Dressing and casketing

Coordinating and assisting with funeral service and visitation

• Delivery of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families
• Setting of chairs and the removal, proper care and storage of these items
• Removals and transfers
• Coordinating the parking of cars
• Ushering Driving funeral vehicles
• Assisting at chapel and church services

Assisting at the cemetery

• Delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families
• Setting up chairs and the removing, properly caring for and storing of these items

Participating at special functions

• Provides aftercare in absence of Family Service Counselor.
• Documentation Stationery Information on insurance, health benefits and pension, Pre-arrangements for next of kin
• Ensures potential pre-need referrals are shared with Family Service Counselors Completes and accurately prepares of all documents related to services, cremations, maintenance, and any other type of data entry
• Assists with general office duties such as preparing reports as needed
• Assists with the maintenance of vehicles, the facility and property
• Receives caskets and other funeral home supplies as well as place into inventory
• Ensures refreshments are available (where allowed by law)
• Performs other duties as assigned MINIMUM Requirements Education High School diploma or general equivalency degree (or diploma)

Requirements

• Completion of or currently enrolled in a degree training program at an accredited mortuary college or technical school specializing in funeral service or mortuary science.
• Typically requires a minimum of 6 months experience in a funeral home, crematory or cemetery Certification/Licenses Must meet all licensing requirement in applicable state/province as required by law as prescribed by each state board
• Valid driver’s license
• Knowledge of computers and some software including MS Office products required
• High level of compassion and integrity
• Good communication skills
• Problem solving skills
• Ability to multi task and set priorities

Benefits

• Working beyond “standard” hours as the need arises

Work CONDITIONS

Work Environment Work indoors and outdoors during all seasons and weather conditions Limited amount of local and/or multiple location traveling required Professional Dress is required when in contact with families.

Work

Postures Frequent, continuous periods of time standing, up 6 hours per day Sitting continuously for many hours per day, up to 6 hours per day Climbing stairs to access buildings frequently

Physical Demands

Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Travel up to 25% Postal Code: 75081 Category (Portal Searching): Operations Job Location: US-TX - Richardson