Sr. Manager, Product Systems & Tools (m/f/d)

Your role at a glance The Senior Manager Product Systems & Tools (m/f/d), leads global product systems strategy ensuring Salesforce and related platforms enable scalable, compliant, and data-driven commercial execution across global data center markets. What we are looking for Key Responbilities: Define multi-year product systems roadmap aligned with product offering and pricing strategy

About Data centers

Make an impact at NTT Global Data Centers Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world.

With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects.

Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Who we are As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions.

We understand that every business – large and small – has its own unique needs and goals.

We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

Responsibilities

• Salesforce architecture optimization, workflow automation, and system governance initiatives
• Ensure global data integrity, reporting accuracy, and scalable system design
• Partner with IT and Digital teams to enhance integration between Salesforce, CPQ, ERP, Dataware House and financial systems
• Drive automation initiatives reducing manual effort and increasing operational efficiency
• Establish governance standards for product data structures, access controls, and compliance processes
• Provide executive reporting on system performance, adoption, and enhancement initiatives
• Support Product Offering and Pricing team to configure and maintain product catalog structures, approval workflows, and automation rules within Salesforce and CPQ platforms

Requirements

• Master or Bachelor’s degree required
• Multiple years of experience in Salesforce administration, product owner or product systems
• Proven experience leading multinational teams
• Strong digital transformation and systems governance experience
• Global stakeholder management capability
• Strong analytical and systems-thinking mindset

Preferred

• Relevant certifications such as Scaled Agile and ITIL are beneficial
• Significant experience in a similar position, preferably gained within a global technology services organization

Significant experience gained within the technology industry

• Experience within data center, cloud, telecom, or infrastructure environments preferred
• Familiarity with enterprise systems such as DCIM, CMDB, CRM/CPQ, ERP, and analytics platforms
• Deep Salesforce architecture and ecosystem expertise