TELLER SUPERVISOR

Responsibilities

• This position is responsible for the basic paying and receiving teller duties as well as to oversee all Teller staff and functions of teller area.
• Will perform administration of all teller transactions, protection of Bank assets and referral of Bank products and services.
• Also responsible for training of Tellers at the designated branch(es).
• Establish clear performance objectives of employees and provide feedback to tellers on performance progress or issues.
• Provide support and resources to help employees grow and improve in current positions.
• Effectively administer/train employees to develop the knowledge and skills necessary to be successful in their positions.
• Possess a clear understanding of banking operations, guidelines, and products.

Requirements

• Strong commitment to providing exceptional customer service.
• 2-3 years experience as a teller.
• High school diploma or equivalency.
• Proficient in Ten-key skills and computer experience.
• Train tellers in new procedures/regulations as needed.

Preferred

• Previous teller supervisory experience.
• Previous experience with Premier Teller program.

Employees Supervised

Tellers in designated branch Education, Experience and Certification Requirements Note: Only minimum responsibilities are listed. Other responsibilities may be required as requested by management.

For full description, which includes physical mental demands please see attachment.