Technical Writer II

The T echnical W riter II is responsible for creating, developing, writing, editing, and publishing technical documentation for the communication of subject matter while ensuring that project deadlines are met .

About Generac

• We are Generac, a leading energy technology company committed to powering a smarter world.
• Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation.
• From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.

Responsibilities

• This position will provide mentorship and training to the T echnical W riter I .
• Research, write and edit technical documentation such as owner’s manuals, installation manuals, service manuals, and bulletins for all product lines.
• Develop and publish technical and parts manuals in a timely and accurate manner.
• Develop deadline-driven documentation that meets style guide requirements and user expectations.
• Research, write and edit technical documentation such as owner’s manuals, installation manuals, service manuals, and bulletins for all product lines.
• Develop and publish technical and parts manuals in a timely and accurate manner.
• Develop deadline-driven documentation that meets style guide requirements and user expectations.
• Meet with cross-functional team members to gather product information and translate it into accessible, user-friendly documentation.
• Gather information from other company publications to edit current publications.
• Provide mentorship to Technical Writer I level
• Provide assistance and troubleshoot issues for level I writers

Work as a key part of corporate

• New Product Introduction team to ensure all relevant technical publications are available for the product at launch.
• Other Duties as assigned and the following: Develop and publish to Generac.com all data to support the customer experience.

Requirements

• Education Associates degree in Technical Communications or related field or equivalent experience
• Experience 3 years technical writing experience
• Knowledge / Skills / Abilities Strong attention to detail Ability to effectively communicate with all internal and external stakeholders
• Knowledge of XML coding
• Strong knowledge of Arbortext , Adobe Suite, Framemaker , and related programs
• Strong writing, editing, communication, and organizational skills
• Advanced mechanical and electrical aptitude

Preferred

• Bachelor's degree
• Experience using SAP or equivalent ERP