Techno Functional Business Analyst - Retail Banking

Techno Functional Business Analyst - Retail Banking / Lending Responsibilities Key Responsibilities 1.

About Expleo

• We are guided by shared values in all things we do: Courage, Excellence, Collaboration, Respect and Accountability.
• Courage – We are bold thinkers and doers, always ready to take on new challenges.
• We think of ourselves as entrepreneurs, matching creativity with vigilance.
• Excellence – We are united by a shared ambition: change the game, together.
• Continuous performance is both an objective and a mindset.
• Collaboration –Teamwork and emotional intelligence are what makes us stand out in a crowd.
• We stand shoulder to shoulder, with our clients and our peers, through good times and setbacks.
• Respect – We are a hive of different profiles, and we place a high value on openness and transparency.
• We show respect, always.
• Accountability – We are reliable.
• We celebrate our successes, we take responsibility and learn from our failures.
• This is why we protect our “right to fail” as an opportunity to bounce back and progress.

Responsibilities

• Analysis & Documentation Gather, analyse, and document business requirements, user stories, and acceptance criteria.
• Ensure requirements are testable, complete, and aligned with QA strategy.
• 2.
• QA Collaboration & Test Support Work closely with QA leads and testers to define test scope, test scenarios, and coverage.
• Review and validate test cases to ensure accurate representation of business rules.
• 4.
• Support Identify automation-eligible scenarios based on business criticality and stability.
• Provide functional logic, data flows, and validation rules to automation teams.
• Review automation scripts for functional accuracy.
• 5.
• Test Data & System Analysis Analyse backend data using SQL or logs to validate scenarios.
• Support creation of business-accurate test data for all testing phases.
• Understand upstream/downstream system flows and integration impacts.
• 6.
• Defect Management & Triage Participate in daily defect triage meetings with QA, Dev, and Product teams.
• Classify defects based on root cause — functional, data, integration, or environment.
• Assess business impact and help prioritise critical defects.
• 7.
• UAT Coordination Prepare UAT scenarios aligned with real-life business workflows.
• Provide functional support to business users during UAT.
• Validate results and support UAT sign-off.
• 8.
• Quality Governance & Compliance Ensure all requirement and QA artefacts meet audit and compliance standards.
• Support release readiness checks, risk documentation, and quality reports.
• Contribute to improving defect leakage, OTD %, OQD %, and quality KPIs.
• 9.
• Liaise between business teams, developers, QA, and operations for requirement and testing alignment.
• Present requirement updates, functional impacts, and testing outcomes.
• Maintain clear communication across all phases of the SDLC.
• 10.
• Identify opportunities for process automation, optimisation, and quality enhancement.
• Recommend improvements to test processes, documentation, and system workflows.
• Support initiatives to reduce backlog, failure %, and enhance test efficiency.

Requirements

• Identify requirement gaps, dependencies, and risks impacting testing.
• Maintain Requirement Traceability Matrix (RTM) and ensure full test coverage.
• 3.
• Functional & Technical Clarification Provide end-to-end functional walkthroughs to QA teams.
• Interpret data models, API behaviour, logs, and integration workflows for QA support.
• Address functional queries raised during test execution.
• Bachelor’s Degree in Computer Science, Information Systems, or other related field, or equivalent work experience.
• Additional course or certification in Business Analysis.
• Essential skills Analytical Thinking Review of Test Cases Functional guiding the team
• Creating E2E Test Scenarios Defect Tracking and Resolution Documentation Product Team Collaboration Agile Team Set Up Experience 8+ years experience