Customer Service Representative

Customer Service Representative Pay from $35,500 pesos per month to $38,000 pesos per month Monterrey Branch Carr. Miguel Aleman KM 21 #6 Prologis Park Apodaca Apodaca, N.L. Mexico 66627 Fast, friendly and customer focused. As a Uline Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and tools set you up for long-term career success.

Deliver legendary service by identifying effective solutions that support our customers’ business needs.

About Uline

• Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.
• Uline is a drug-free workplace .
• Explore Uline.jobs to learn more!

Responsibilities

Why Customer Service at Uline?

• Handle real customer interactions with confidence through hands-on training and ongoing support.
• Develop valuable problem-solving and communication skills while advancing with a stable, growing company.
• Responsibilities Process customer orders and inquiries in a collaborative call center using world-class technology.
• Communicate with customers over phone, email and chat.
• Help customers navigate Uline's website and online ordering.
• Become a product and solutions expert!
• We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

Requirements

• Minimum Requirements High school diploma or equivalent.
• Bilingual (English / Spanish) - fluent in both verbal and written forms.

Preferred

• Bachelor's degree preferred.
• Prior customer service experience is a plus , but we’ll train you to provide legendary service for our customers!

Benefits

• Various on-site shifts available.
• Complete health insurance coverage and savings fund with employer match that starts day one !
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.
• EEO/AA Employer/Vet/Disabled NOCBPOST #LI-RT1 (#IN-MTYCS) Our employees make the difference and we are committed to offering exceptional benefits and perks!

About

All positions are on-site.