Automotive Technical Support Engineer – German Speaking

Join MSX International, a leading global automotive support company, as an Automotive Technical Support Engineer. In this role, you will provide technical assistance to German-speaking dealer workshops, analyze fault codes and symptoms, guide technicians to the right repair, and document every case accurately. You will also have the opportunity to build your expertise in electric and high-voltage vehicles through manufacturer training. This position offers a competitive salary, hybrid work from Budapest, and a clear career path.

About MSX International

• A call with our recruiter, including a practical automotive diagnostics check, then a 1-hour interview with the hiring manager.
• For more than 30 years, MSX International has helped car manufacturers and their dealers improve aftersales, repair quality and customer experience. 5,000+ colleagues in 80+ countries.

Responsibilities

• Handle technical cases from German-speaking dealer workshops through a ticketing system, analyzing fault codes and symptoms to find the root cause.
• Guide technicians to the right repair, documenting every case accurately and escalating complex cases to the Level 2 team.
• Spot recurring issues and share them with the engineering team, building expertise on electric and high-voltage vehicles through manufacturer training.

Requirements

• Hands-on experience in a dealer or independent workshop, with a focus on diagnostics
• A technical qualification (e.g. Kfz-Mechatroniker, Kfz-Techniker, Kfz-Meister, automotive technician) or an engineering degree
• Confident use of diagnostic tools, wiring diagrams and repair information systems
• Fluent German and good professional English
• An analytical, independent way of working, and the patience to handle a high volume of cases
• The right to work in the EU

Preferred

• High-voltage / EV qualification (e.g. DGUV 209-093 level 2S/3S or equivalent)
• Experience with a technical hotline, warranty or ticketing tools

Benefits

• HUF 800,000–900,000 gross per month
• Hybrid work from Budapest, with flexible home office (living elsewhere in Hungary? Talk to us!)
• Monday to Friday, 08:00–17:00, no weekends
• Full manufacturer technical training, including EV/HV
• A clear career path: Level 1 → Level 2 → Senior Specialist → Team Lead
• A new, growing international project from day one

About MSX International

MSX is an equal opportunities employer. We welcome applications regardless of sex, race, disability, neurodiversity, age, sexual orientation, gender identity, religion or belief, or marital and parental status.

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.