Patient Engagement Specialist
Implicity
- New York, United States
- Mid Level
- Posted
Skills
Required
- troubleshoot issues
- HIPAA
- privacy
Join Implicity, a digital MedTech company revolutionizing cardiac care through advanced technology. As a Patient Engagement Specialist, you will be the primary non-clinical contact for patients enrolled in remote monitoring programs, focusing on patient education, connectivity management, and routine outreach. You will work closely with clinical staff and device manufacturers to ensure patients remain engaged in their care.
Responsibilities
- Conduct welcome calls for newly enrolled patients, educate them on remote monitoring.
- Monitor connectivity and transmission status, proactively contact patients to troubleshoot issues.
- Accurately document all patient interactions, maintain compliance with HIPAA and organizational privacy standards.
Pay
USD 70,000 - 80,000