Payment Operations Risk & Controls Team Lead

Join Wise, a global technology company on a mission to make international money transfers easier and more affordable. As the Payment Operations Risk & Controls Team Lead, you will lead and develop a team that provides risk advice and assurance across various Payment Operations teams. You will be responsible for managing key risks, ensuring controls operate effectively, and driving strategic initiatives that have a lasting impact on the organization. This is a hands-on leadership role based in Tallinn.

Lead and develop a team that provides practical assurance, risk advice, and constructive challenge across various Payment Operations teams.

About Wise

• For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
• We're proud to have a truly international team, and we celebrate our differences.
• Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
• If you want to find out more about what it's like to work at Wise visit [](https://www.wise.jobs/).
• Keep up to date with life at Wise by following us on [LinkedIn](https://www.linkedin.com/company/1769571/) and [Instagram](https://www.instagram.com/wisecareers/).
• up to 3,750

Responsibilities

• Set direction and standards for the team while remaining close enough to the work to support risk assessments, control decisions/ assessments, issues and stakeholder conversations.
• Oversee high-quality risk assessments, control testing, monitoring and issues and actions management, ensuring that key risks are managed effectively and that controls operate as intended.
• You can assess complex information, make proportionate risk decisions and explain your reasoning clearly.
• You have led cross-functional projects and can translate strategic objectives into practical plans, ownership and measurable outcomes.

Requirements

• You're placed in Tallinn, and have a valid right to work here (we don't support visas nor relocation for this role).
• You have strong operational-risk experience, including risk assessments, controls testing and issues and actions management.
• You have experience leading and developing people, including setting priorities, giving feedback, coaching and handling performance conversations.
• You can distinguish between completing a control activity and demonstrating that risk is being managed effectively.
• You are comfortable challenging senior stakeholders while maintaining trusted and constructive working relationships.
• You communicate material risk information clearly, both in writing and in senior discussions.
• You use data to prioritise work, assess control performance and demonstrate impact.
• You can balance being a supportive leader with holding people and stakeholders accountable.
• You are proactive, pragmatic and comfortable working across several complex topics at the same time.

Preferred

• Experience in payments, fintech, banking or another regulated operational environment would be valuable, but it is not essential.
• Familiarity with Optro or a similar risk-management platform would also be beneficial.

Sounds like the next step for you? Please apply by submitting your CV in English by the 21st of September EOD.