Lead Renewals Manager
Braze
- Singapour, Singapore
- Posted
This job is closed: the employer no longer lists it.
Join Braze, a leading customer engagement platform, as a Lead Renewals Manager. In this role, you will manage the end-to-end renewal process for a portfolio of customers, focusing on complex and strategic renewals. You will also provide guidance and mentorship to Renewal Managers and contribute to the development of processes, tools, and best practices.
Responsibilities
- Lead the end-to-end renewal process for a portfolio of customers, including complex and strategic accounts.
- Provide guidance on complex renewal structures, pricing considerations, negotiations, and non-standard scenarios.
- Act as a subject matter expert and escalation point for the Renewals team, providing guidance and mentorship to Renewal Managers.