System Platform Engineer
Aechelon Technology
- San Francisco, United States
- Mid Level
- Associate degree
- Posted
Skills
Required
- firmware
- documentation
- PowerShell
- Python
- Bash
- Jira
- Git
- Perforce
Preferred
- troubleshooting
- PC-based
- technical documentation
- embedded computing platforms
- execute documented test procedures
Join Aechelon, a leading technology company, as a System Platform Engineer - Hardware. In this early-career role, you will support the engineering integration, qualification, production readiness, and lifecycle maintenance of our computing platforms. You will work hands-on with computer hardware, executing qualification procedures, troubleshooting system-level issues, and maintaining engineering records. This position offers a great opportunity to develop practical expertise in computer hardware integration, validation, troubleshooting, and product lifecycle support.
Responsibilities
- Perform engineering integration, qualification, production readiness, and lifecycle support of PC-based workstations, servers, and embedded computing platforms.
- Assemble, configure, upgrade, and maintain prototype, qualification, and lab computer systems, and execute documented functional, compatibility, performance, power, thermal, reliability, and stress-testing procedures.
- Analyze and document test results, failures, observations, troubleshooting steps, and recommended follow-up actions, and reproduce and troubleshoot hardware, firmware, driver, and system-level issues.
- Ability to execute documented test procedures, accurately record results, identify abnormal behavior, and recognize when an issue requires escalation
- Working knowledge of PC or server hardware, including processors, memory, storage, graphics devices, power supplies, cooling systems, PCI Express devices, and network interfaces
- Hands-on experience installing, configuring, upgrading, and troubleshooting computer hardware
- Experience maintaining bills of materials, engineering change records, product configurations, test reports, or other technical documentation
Requirements
- Bachelor’s degree in Computer Engineering, Electrical Engineering, Computer Science, Information Technology, or a related technical field; or an associate degree with relevant hands-on technical experience
Familiarity with Microsoft Windows-based systems
- Typically a minimum of two years of experience assembling, testing, maintaining, or troubleshooting computer hardware. Relevant internships, academic projects, military experience, certifications, technical support experience, or personal projects may be considered
- Strong attention to detail and a methodical approach to hardware troubleshooting and technical documentation
Effective written and verbal communication skills
- General understanding of BIOS/UEFI configuration, firmware updates, hardware drivers, and operating-system installation
- Ability to safely lift and move computer equipment weighing up to 50 pounds
- Ability to manage multiple engineering assignments with limited day-to-day supervision, seeking guidance primarily on new or unfamiliar assignments
- Ability to work with export-controlled technology, including meeting applicable U.S. export-control eligibility requirements
- Experience building, testing, or supporting PC-based servers, workstations, or embedded systems
- Familiarity with test equipment such as power meters, thermocouples, multimeters, or data-logging equipment
- Familiarity with hardware qualification, benchmarking, diagnostics, thermal testing, power measurement, reliability testing, or stress-testing tools
- Basic understanding of computer networking and Ethernet switch configuration
- Basic scripting experience using PowerShell, Python, Bash, or a similar language
- Experience troubleshooting interactions among hardware, firmware, drivers, and operating systems
- Experience with Jira, Git, Perforce, or similar issue-tracking and configuration-management tools
- Familiarity with manufacturing, RMA, contract-manufacturing, inventory, shipping, or receiving processes
- Experience working in a hardware engineering lab, production environment, help desk, or technical support role
- Proficiency with Microsoft Office
Preferred
- Relevant certifications such as CompTIA A+, Server+, or Network+
Pay
USD 120,000 - 140,000
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