Staff / Principal Product Manager (Ranking)

Skills

of the most important resources in the healthcare system: mental health providers. You know how to balance the needs of patients and providers to create a sustainable and effective marketplace.
Set the strategy for search, retrieval, and ranking, and get engineering, data science, design, clinical, and the executive team behind it.

You're motivated by Headway's mission of making mental healthcare accessible and affordable

Run the experimentation program end to end: hypotheses, objective functions, guardrail metrics, honest readouts. Report the losses too.
Build the data, evaluation, and ML platform foundations that unlock the next two to three years of matching work.
You have 10+ years of product management experience, including hands-on ownership of search, ranking, recommendations, or marketplace matching at scale
You've presented strategy to executives and held your ground on the hard questions
You can hold an architecture conversation with ML engineers, challenge modeling assumptions, and make informed build-vs-buy calls

You're fluent in embeddings, semantic search, and LLM-powered product, and you know which of them actually ships value
You've lived marketplace trade-offs and understand that ranking allocates opportunity across one

You've shipped ML ranking or relevance systems to real users. You can discuss objective function design, feature development, and offline vs. online evaluation from experience

USD 265,000 - 375,000