Senior Partner Manager

Join Piano, a leading SaaS company, as a Senior Partner Manager for North America. In this role, you will be responsible for growing Piano's partner ecosystem across key target verticals, including healthcare, financial services, and media organizations. You will identify, recruit, activate, and scale channel and technology partners, establish high-impact partnerships, and drive partner-sourced pipeline. You will work closely with various teams within Piano and have a strong background in partner management, channel sales, and business development.

Responsibilities

• Identifying, recruiting, activating, and scaling channel and technology partners in key target verticals.
• Establishing high-impact partnerships that generate qualified pipeline through joint account mapping, co-sell motions, and repeatable go-to-market collaboration.
• Building repeatable partner motions, including segmentation, prioritization frameworks, and scalable activation models that enable partners to independently generate demand for Piano.

Requirements

• Strong negotiation skills with experience structuring and closing partnership agreements
• Proficiency with CRM and partner management tools; experience with pipeline reporting and forecasting
• Ability to operate independently and manage a high volume of partner relationships while maintaining quality and accountability
• Experience with account mapping, co-sell programs, and cross-sell strategies in a software or technology environment
• Familiarity with the healthcare vertical, with an established network of contacts among consultancies, system integrators, technology partners, or resellers serving the industry
• Excellent communication and presentation skills, with the ability to articulate Piano’s value proposition to diverse partner audiences
• 7+ years of experience in partner management, channel sales, business development, or alliance management within B2B SaaS
• Willingness to travel as needed to attend industry events, partner meetings, and Piano team gatherings
• Demonstrated track record of building and scaling partner relationships that drive measurable pipeline and revenue

Preferred

• Experience working with partners serving regulated industries (e.g. healthcare, financial services, telecom, or media) preferred. Existing network within healthcare ecosystem is advantageous but not required