Senior IT Infrastructure Engineer

Join our team as a Senior IT Infrastructure Engineer, where you will play a crucial role in designing, operating, automating, and scaling the systems that support our employees and business operations. You will have technical ownership and direction for several core enterprise platforms, including Okta, Google Workspace, Slack, and endpoint management. Your expertise in modern SaaS platforms, scripting and automation, and public cloud infrastructure will be essential in maintaining a secure, reliable, and highly automated IT environment.

Provide technical ownership and direction for core enterprise platforms, including Okta, Google Workspace, Slack, and endpoint management.

Design and implement scalable identity and access management solutions across enterprise applications, including role-based access control and automated software provisioning.

Establish technical standards, make architecture decisions, and lead complex improvements across systems while maintaining a secure, reliable, and highly automated IT environment.

Responsibilities

Hands-on experience administering and supporting MDM and endpoint

• Demonstrated experience designing, building, maintaining, and troubleshooting
• Significant hands-on experience administering Google Workspace in a mid-sized or large enterprise environment

Requirements

• 5+ years of hands-on experience administering and managing enterprise infrastructure, SaaS platforms, identity systems, or related technologies
• Strong understanding of identity and access management concepts, including SSO, MFA, federation, identity lifecycle management, RBAC, provisioning, deprovisioning, and access governance
• Deep understanding of modern identity and authentication standards and protocols, including OAuth, SAML, SCIM, and OpenID Connect (OIDC)
• Strong understanding of security principles and enterprise IT best practices
• Experience administering Slack or a comparable enterprise collaboration platform
• Experience troubleshooting complex issues across SaaS applications, identity platforms, networks, APIs, and cloud services
• Experience creating clear technical documentation, runbooks, and operational procedures
• Hands-on experience designing and managing infrastructure or services in AWS, Google Cloud Platform, or a comparable public cloud environment
• Experience automating application and software provisioning using identity attributes, groups, roles, APIs, SCIM, workflows, or similar technologies
• Demonstrated experience designing and implementing role-based access control models across enterprise applications
• Strong communication skills and the ability to work effectively with both technical and non-technical stakeholders
• Management platforms such as Iru, Jamf, Microsoft Intune, Hexnode, or comparable solutions
• Strong scripting and automation skills using Python and Bash
• 7+ years of professional IT experience

API integrations between enterprise applications

• Strong understanding of REST APIs, JSON, webhooks, service accounts, and service to-service authentication
• Significant hands-on experience administering Okta or a comparable enterprise identity and access management platform
• Experience managing Okta at enterprise scale, including Workflows, Lifecycle
• Management, application integrations, group rules, advanced security policies, and automated provisioning
• Experience designing access models based on attributes such as department, role, location, employment type, or organizational hierarchy
• Experience implementing access certification, entitlement management, or identity governance processes
• Experience with Google Workspace automation and administration using tools such as GAM, Google APIs, or Apps Script
• Experience with source control and software development practices using Git and CI/CD workflows
• Experience supporting environments with strong security, compliance, or audit requirements

Preferred

• Experience working with Slack APIs, Slack administration, Enterprise Grid, or automated Slack workflows
• Experience with infrastructure-as-code tools such as Terraform is a plus
• Experience designing or improving endpoint management, device trust, zero-trust, compliance, and device lifecycle programs across a diverse fleet
• Experience with secrets management, certificate management, or privileged access management
• Experience working in a highly automated, cloud-first environment