Bilingual Internal Account Manager (Floorplan)

Join our team as an Internal Account Manager for our automotive floorplan business. In this desk-based sales and account specialist role, you will prospect, onboard, and establish relationships with new auto dealerships. You will also work closely with our floorplan operations team to educate partners, manage credit utilization, and support day-to-day dealership account needs. Your proactive outreach and operational coordination will directly expand our dealer network and strengthen brand awareness in the commercial auto finance space.

Prospect, onboard, and establish relationships with new auto dealerships to drive growth in the automotive floorplan business.

Responsibilities

• Work collaboratively with the floorplan operations team to educate partners, manage credit utilization, and support day-to-day dealership account needs.
• Monitor daily account standings, ensure dealership payments are submitted on time, and serve as the primary point of contact for dealer partners.

Requirements

• Multitasking Ability: Exceptional organization and time-management skills with the ability to manage multiple priorities simultaneously in a dynamic setting
• Problem-Solving & Risk Assessment: Strong critical thinking skills with a proven track record of making sound, risk-conscious decisions
• Communication Skills: Professional, clear, and assertive phone and written communication; comfortable conducting firm collection calls while maintaining positive client relationships
• Language Skills: Multilingual candidates are a plus, particularly fluency in Portuguese and/or Spanish

Preferred

• Experience: 1–3+ years in account management, customer service, collections, or operations (experience in automotive finance, floorplanning, or dealership operations is a major plus). Comfortable navigating CRM platforms and portfolio management tools

Pay

USD 65,000 - 75,000