IT Support Lead

Join Lendable, a fast-growing fintech company on a mission to revolutionize credit and savings. As the IT Support Lead, you will be responsible for the operational effectiveness of our IT function, guiding IT Engineers to provide best-in-class service. You will play a pivotal role in shaping Lendable's IT strategy and ensuring our IT environment supports rapid growth and industry-leading user experiences.

Support the Head of IT in leading and supporting the IT team, overseeing day-to-day operations, workload distribution, and performance.

Responsibilities

• Set strategic direction for IT, aligning team objectives to business needs and company growth goals, and act as an escalation point for complex technical issues.
• Drive continuous improvement of IT workflows, through automation and process optimisation, and oversee onboarding and offboarding processes for new joiners.